Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

February 16, 2021

App is awesome, i had trouble installing the code but Manny was super fast and did in seconds! Also guided through other issues with ease!

Tee Hug Shop
United States
5 months using the app
February 25, 2021

Very responsive and efficient! I recommend it !!
Thanks a lot for this solution very helpfull and optimized

Cbonart
France
5 months using the app
Edited March 17, 2020

I used this app to improve a lot of things: customer experience, customer acquisition, social proof, and relationships with people who visit our Store. We started out using the free product for a few months, then recently upgraded to the paid plan to charge our growth plans - the results are outstanding and it pays for itself! Love it

Wanderer Catholic
United States
5 months using the app
March 11, 2022

I have been using Yotpo for my reviews for a little while now. It has been pretty easy to use anytime I run into an issue someone is always available to help. Today I chatted with Radly E to get my review widget up on my Shopify store, he helped me and got it worked out in no time.

Finally Loc'd, L.L.C.
United States
5 months using the app
February 11, 2020

I had a good experience with the Yotpo customer support team, they made it quick and easy to resolve the issue I was having.

MANE CLUB NYC
United States
5 months using the app
Edited July 30, 2022

Best Customr suppot, James Yotpo perfect Job, I m very satisfied with this app, I have reviews and my customers are happy

Roxie Sherry
France
5 months using the app
Edited June 8, 2023

Had a chat with Allen M. regarding duplicate stores and an upgrade issue do to this. Very helpful support, Allen got it all straightened out in a few minutes.

Yotpo is highly recommended in my books, thanks a lot!

Spoke to John G on June 5th, 6th and 8th and he was very professional and eager to help and provide a solution. Must say he was fantastic!!! Thank you John G!!

Thrive Plant Co.
Canada
5 months using the app
October 24, 2020

Works well with a ton of value. With Yotpo we've been able to collect product reviews and add beautiful Instagram shop strips to our ancillary pages. The customer service team is responsive and helpful, too!

Outré Apparel
United States
5 months using the app
Yotpo replied October 25, 2020

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo and seeing results!

May 15, 2022

James Edmar C was a great help. He fixed my problem fast Thank you for your help. NOW I CAN SEE MY REVIEWS

My Walk With Jesus
United States
5 months using the app
Edited August 6, 2021

Great service and the customer support team are outstanding, helped me get set up and rectified issues of my own doing, its working great and would recommend to anyone. Also spoke with Gimbert on the Webchat who made the whole process incredibly easy.

Plant Craze
United Kingdom
5 months using the app