Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 7, 2022

24-hour customer service all-round support. Don't worry about whether the plugin will be integrated, leave it to the customer service, and everything can be done. thank you very much!

Mouteenoo.com
China
3 months using the app
February 10, 2023

Customer Service is the A++++++ Suger L. was ready to help and did not stop until the problem was resolved. Thank you!!!

Ralph Jacobs
South Africa
3 months using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

November 4, 2023

I am very pleased with Yotpo service. Ruzsel was very patient and helpful.

Lemon Pepper KrrrakHouse
United States
3 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

September 28, 2023

Shout out to Ruzsel J for quickly helping me customize and shift around some of the widgets. Yotpo support has always been amazing. Thank you very much!!!

Cave Pets
United States
3 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

December 9, 2021

Great fast support from Nick S on a quick troubleshooting question for my Shopify. Was able to connect my reviews to the top of my product pages.

DARITY
United States
3 months using the app
July 23, 2021

This app checked all my boxes and was extremely simple to set up. Customer service was fantastic; quick and detailed responses.

Metaforick
Canada
3 months using the app
Edited June 29, 2023

Arven was great in assisting to solve our reviews migration. Arven has gone a mile ahead and helped us in solving our issues.

CasaOne
United States
3 months using the app
October 2, 2023

The app has an excellent customer support. Warly S was more than helpful and I cannot thank him enough!

Medishopy
Greece
3 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 15, 2021

Amazing work by Donald! Amazing service. He helped me with my query and answered all of my questions

MINI DRONE
Australia
3 months using the app
February 4, 2021

Love the app. It has been great for growing my business! The customer service is great as well! Today I reached out to problem solve an issue with the timing of my emails since I do a lot of preorders. They were able to fix it really fast! Thanks Jo!

The Blushing Boston
United States
3 months using the app
Yotpo replied February 10, 2021

Thank you for leaving a review. We're happy to hear you're enjoying using Yotpo and are seeing a positive impact on your site!