Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 1, 2022

This app is very easy to use. And Jeorge is so helpful and patient to answer and solve my issue. Thank you!

promeedsilk
United States
3 months using the app
December 18, 2017

This is good products . it have many quality and different varients accessory

Jojonista
United States
3 months using the app
June 22, 2021

Great customer service. Don and Rilu have helped multiple times for seamless integration, helping with the on-site review widgets, and more. Overall, great experience!

Anime Autonomous
United States
3 months using the app
July 2, 2022

"Radly was very helpful! Quick and friendly service! I think this app will help build my brand a lot.

Bobak's Boho Fashion
United States
3 months using the app
July 21, 2021

Amazing customer support - super helpful at getting me set up and so quickly! 10/10 . Works great linked with my site as well

Indierefill
United Kingdom
3 months using the app
Edited March 23, 2023

The support team so helpful especially Kenneth & Ronel. Impressed with his knowledge and proactive. Thank you.

Rejuvaus
Australia
3 months using the app
Yotpo replied March 13, 2023

We appreciate your feedback, thank you!

July 3, 2019

Really nice app, it definitely helps with conversion rates and it provides flexibility to place it in different locations of our site and feature great verified reviews. I had a few technical questions and they were very nice and helpful.

Tantrum Fix
United States
3 months using the app
Yotpo replied July 7, 2019

Thanks for the great review, Tantrum Fix! We are dedicated to giving our customers plenty of flexibility when placing their Yotpo widgets across the entire buyer journey. Thanks again for the feedback, and keep enjoying Yotpo!

May 6, 2015

Easy to install and setup in no time! Yotpo is a great tool!

Vape Ape
Australia
3 months using the app
May 25, 2021

I'm not the most tech savvy, and this is app is fairly easy to navigate. However, the team (including today's hero Ed) are AMAZING they are quick to respond and help, and they make it so easy, and they are super nice and very patient. Will stick with this app may even upgrade when i need too as the help really does set it apart from other apps. :)

RetroEsque
United Kingdom
3 months using the app
April 7, 2021

Mary helped me with the issue really quickly. I'm on the free trial and it has everything that I need. Strongly recommended.

Luxe Galaxy
United States
3 months using the app