Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
Refine
-
By rating
I was switching platforms for my Yopto reviews and was so lost and confused. Manny the Support Agent for Yopto helped me tremendously from start to finish. He was super helpful and I greatly appreciate it. Even though these apps are user friendly, they are overwhelming at times.
Great app and nice layout on my website. After I had create my page the set-up went fast with the help of the support. Thanks
Great customer service by Rilu Jane. Everything went smoothly. Very co-operative and patient. Thanks
Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
We are just getting started with YOTPO so we can't speak to how well it works as a platform. However, I can't speak highly enough about the integration process with Shopify. I am not real savvy when it comes to coding and so I reached out to YOTPO support and connected with Manny T who made the entire process a breeze. I let him know what I needed and he provided clear instructions and got everything connected the way I need it to be. Keep up the good work!
Eduardo was really helpful he assisted me in getting everything i needed! I really appreciated his hard work in walking me through the process.
Ed was so helpful with the setup of this app as we had some issues, quick answers, great support, give this man his cookie! Thank you!
There customer service is world class. Very prompt and efficient and they responded quickly and timely and also help fixed the issue.
Yotpo has helped us know our customers by reading and listening to their reviews. It's a very easy platform to work with, and customer service is amazing. I personally worked with John B, who late at night helped me, and found solutions for me that worked instantly. I honestly recommend this service to all!
So I'm writing a review about my review app... how ironic :P/ It's a great app that meets all my needs. Thanks yotpo... cheaper prices would go along way though :D