Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited March 31, 2021

Yotpo seems like a great review platform. In the process of setting it up for my Shopify site the help I got from Gimbert on the support team was excellent and I was able to easily transition from our previous review platform onto Yotpo.

Freebird
Australia
5 months using the app
August 4, 2022

Radly E was a great help! Stuck with me until I fixed a complicated issue. Thank you for a great job!

Healthful Seasons
United States
5 months using the app
July 18, 2022

Great app for reviews. Love that it's free for the basic plan too (which includes a lot of features!) Support are also fantastic - Donald really helped me to solve an issue I was having!

he-shi
United Kingdom
5 months using the app
Edited June 15, 2023

Doner P. was extremely helpful and patient as he helped us add the review widget to our Shopify store. He went above and beyond assisting us in getting the module tweaked precisely to our needs.

When it came time to upgrade our review pkg, I accidentally chose the wrong tier and Rhenant was super helpful in adjusting our plan for us. The resolution took longer than I would have liked, but it did happen and we are excited to see what the Growth plan helps us accomplish for our business.

No Box
United States
5 months using the app
Yotpo replied February 24, 2023

Thank you for sharing your thoughts with us!

August 1, 2015

easy to install, got my first review! love this app. Wish it could have more FREE features

Touch Of Daroczy
5 months using the app
October 7, 2022

Ronel was amazing. helped me to solve the issue with the connection.
awesome support. great app. will keep using.

Alyaka.com
United Kingdom
5 months using the app
October 5, 2023

Great service, easy to use app. John G was quick to help ad find a solution

TightVac Europe
Netherlands
5 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

May 21, 2022

ALLENT M was so helpful and set everything us they helped me out soooo sooo much thankyou once again

cuteyummythings
United States
5 months using the app
December 23, 2019

Yotpo is the clear leader in this space. The apps integrate very nicely with the store (as well as email and Google) and the tech support is fantastic.

The Modern Dane
United States
5 months using the app
Yotpo replied January 19, 2020

Thank you so much for this glowing review! We're so happy to hear you're enjoying Yotpo.

January 28, 2022

Support is great. Eunice fixed our technical issue within a couple of minutes even though we're just running on the free plan for now.

Je Vois la Vie en Vosges
France
5 months using the app