Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited August 5, 2020

Thanks Elven for helping me set up my star rating code. The instructions were very clear and easy to understand. Really appreciate the fast response.

Feyrehome Australia
Australia
4 months using the app
May 6, 2021

Great customer service, James was able to help me with a problem in a timely and efficient manner and I was able to progress forward with my site. Very appreciative of the professional service!

Sprout Rocks
Australia
4 months using the app
Edited April 27, 2023

Thanks for the help :) @Nicole L, it was super fast response, super helpful and definitely solved the problem.

Zarya cacao company
Indonesia
4 months using the app
February 22, 2015

Looks like a good app. Very good support and helpfull.

sales4beauty.com
Greece
3 months using the app
February 18, 2022

We use Yotpo "growth", but for the startup, it has enough functionality to go around. What I really enjoy is their customer support, super fast to respond and quick to help you solve the problems you're facing with as much detail as possible. Kudos to Yotpo rep Lemuel.

Tupperware Direct
United Kingdom
4 months using the app
December 23, 2020

So far yotpo has been working well for me.
I had to transfer reviews over to it and Jo Lorenz helped me out and transferred all my reviews over quickly.

Ravenous Miniatures
Canada
4 months using the app
Yotpo replied December 29, 2020

Thank you for leaving a review. We're happy to hear Jo Lorenz was able to help you with your issues.

Edited January 12, 2023

I say to everyone - Yotpo has the best customer support on the whole earth. Joian Z helped me solve problem that I had on my site for many days - in a matter of minutes!

Can't recommend them enough!!

Dandy
United Kingdom
4 months using the app
April 27, 2023

Special thanks to Jeorge Kenneth who stayed with me a long time today making sure I resolve all my questions and needs to display everything as I wanted to. First time using the chat and was really effective.

Pro Coffee Gear
United States
4 months using the app
October 12, 2021

App support is very helpful and fast! It didn't even take 4 minutes for my query to be solved. Kudos to Orly, the app support.

Abaca Eats
Philippines
4 months using the app
October 14, 2021

Jane Rilu was a HUGE help to me! Jane helped me create and install a reviews carousel on my homepage!

MiltonsBells.com
United States
4 months using the app