Reviews (6,916)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

April 16, 2021

Ed helped me incorporate the reviews widget & stars widget on my website. He literally spent hours to make sure everything was set up perfectly. Thank you so much for the time you took, amazing customer support!

Lash Spell
United States
About 2 months using the app
Edited April 21, 2021

Absolutely great and swift assistance by their service team! Haven't had the app long enough to see any results but it's features are just what we are looking for! Got great help from Anne again with installing the widgets correctly for our new theme.

Jaktstil.se
Sweden
About 2 months using the app
March 24, 2021

Their customer service is very thorough and prompt! Love that their live chat is there to help whenever I can't figure something out

Jo Park Clothing Co
United States
About 2 months using the app
March 21, 2020

Yotpo helps build trust with my customers, it added a layer of professionalism and took my store to a higher level right away. I highly recommend this app.

Hoboken Coffee
United States
About 2 months using the app
Edited January 18, 2022

Great! Donald & Eunice helped me and was super helpful. He assisted with installing the reviews on my new theme and adjusted the margins for me.

KÁT RUDU
United States
About 2 months using the app
August 10, 2020

Super easy app to use and support is fantastic Would recommend to anyone looking for a user-friendly page builder..

DeskFitnessLife
United States
About 2 months using the app
May 16, 2021

mark was great ! 10/10 this conversation was great from the go. even after I left for about 10 minutes he stayed to make sure I was good

Gymhounds Fitness LLC
United States
About 2 months using the app
September 20, 2022

customer service is really top notch!!!!!!!!!!!!!! my cust srvc rep name was Happy!! ...........
....

LusciousLashes
United States
About 2 months using the app
April 13, 2013

Yopto is great -- easy to install, great UI, provides value to clients and potential clients.

What more could you ask for?

ProofreadingServices.com
United States
About 2 months using the app
March 5, 2018

Another quality app for your store, love it

Fwreshbeauty
United States
About 2 months using the app