Reviews (6,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

Edited January 18, 2022

Great! Donald & Eunice helped me and was super helpful. He assisted with installing the reviews on my new theme and adjusted the margins for me.

KÁT RUDU
United States
About 2 months using the app
August 10, 2020

Super easy app to use and support is fantastic Would recommend to anyone looking for a user-friendly page builder..

DeskFitnessLife
United States
About 2 months using the app
May 16, 2021

mark was great ! 10/10 this conversation was great from the go. even after I left for about 10 minutes he stayed to make sure I was good

Gymhounds Fitness LLC
United States
About 2 months using the app
September 20, 2022

customer service is really top notch!!!!!!!!!!!!!! my cust srvc rep name was Happy!! ...........
....

LusciousLashes
United States
About 2 months using the app
April 13, 2013

Yopto is great -- easy to install, great UI, provides value to clients and potential clients.

What more could you ask for?

ProofreadingServices.com
United States
About 2 months using the app
March 5, 2018

Another quality app for your store, love it

Fwreshbeauty
United States
About 2 months using the app
October 11, 2021

Kenn from the support chat was very helpful with some setup issues I had and helped me get them fixed. Great support service

Sessu
Australia
About 2 months using the app
August 10, 2022

I was experiencing a little difficulty in setting up, I contacted support via chat and I must say, I am extremely impressed with Yotpo and especially Jesus Lorenz, the agent that helped me all through. Overall I got;
1. Immediate responses
2. He was patient in answering all my questions
3. His attention to detail was second to none
4. He went over and beyond in ensuring my issues were rectified without me doing practically nothing. Thank you Jesus Lorenz. You have made me fall in love with Yotpo. Please keep this up!

K.Aspen
Nigeria
About 2 months using the app
January 20, 2016

A great start. We have been using Yotpo since relaunching our store and it's been very useful in generating our first set of reviews. Seamless and hands off, the app does what it says it will and does it well.

Comparesurfboards
Australia
About 4 years using the app
July 28, 2022

El soporte técnico es muy bueno y la instalación muy sencilla. Pude instalarla facilmente y me ha servicio mucho para recolectar info de mis clientes.

TATEMADA®
United States
About 2 months using the app