Reviews (6,916)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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客服非常专业，协助我做了很多事情，非常感谢，一款非常不错的评论插件。
不BB,你值得拥有~。咋滴，字数不够，好，让我再写一些，让它的字数足够到100个字。what? 还不够，那再写一些吧，这样总算够了~ 太难了。
Anne helped me get my reviews uploaded when I had tried maybe 20 times on my own. She was super helpful and patient with me and I hope to work with her again if ever I have another issue!
Thank you for your review. We are thrilled you were satisfied with our customer service.
Great Service! Kenneth always can help me with any kind of problems. He is doing a great job. Thank you very much
Eunice has helped me today by getting the reviews showing on my products after I changed theme and lost them! I'm very grateful for the quick and thorough response.
Avoid this app if you ever want to grow your business to more than 25 orders a month. Seems like others have the same issue. Yotpo starts off with a free version then try to pressure you into a huge contract! Way too expensive. They want to bill me over $1000 a month for this app when shopify has one for free that offers Google SEO. They charge you for every email that goes out. If you have integration to other online stores through shopify apps you are billed for those emails as well even though the customer did not order on the shopify site. Google offers free product review star ratings, but if you want to have your yotpo product reviews (not site) to show up then they make you buy their pro version. That is 8k up front for the year. They will say well it's 15k but we are giving you a deal. Alternative is to add something much less expensive like trust pilot. You will spent a fraction of what YOTPO pushes you into without any contract. Go with TrustSpot and the google app and your costs will be a fraction with the same results.
The help desk is very good. They helped me install the app and activate features on my site in no time. Thanks for your help Ronel R.
This app is a 5-star reviews app no pun intended! Love how it integrates with our site and the team at Yotpo (James Yotpo) has been extremely responsive and helpful.
Joian Z helped me a lot, he is very kind and patient, thank him so much! They solved my problem very quickly!
Thank you for writing a review — we value your feedback.
I use this app to collect reviews. Their customer service is 10/10, with chat service available directly on the website. I love Yotpo, super helpful and useful app!
Thank you for taking the time to leave a review, we appreciate it.
Great customer service from Yotpo Support Rep. Anne was very patient and stuck around to see if I needed anything else. I appreciate the service.