Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Great customer service from Jo! Very helpful with adding the star ratings on to my collection pages and product pages.
Great app allows a lot of customization even with the free version. Customer support is fast and accurate.
I have to work with Yotpo across many of our clients' stores, and although the app is great the back end can be confusing. When I need some help I use the live chat integrated on the back end, and today, my agent James C was extremely helpful in helping me fixing what I needed to!
John G helped us with verifying our domain and answered several other questions. Very helpful and knowledgable, thanks!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Installation is easy, and Ruzsel John form your support team was great with a hiccup we ran into and helped us fix it within a few minutes.
Live chat was super helpful! They were able to answer my questions quickly and professionally. Would definitely recommend.
I recently was having trouble with my reviews showing on my site and I tried trouble shooting my self with no avail. I submitted a request via email and. Response time and their customer service is not only stellar but they fixed everything for me but from my inquiry all the way to the end result was a great experience. I’m so grateful to Sheen in particular. Sheen let me know everything that was going on, kept me up to date throughout the process and explained and showed the changes so if I needed it to be done different the changes count made immediately. I absolutely love this app and all they have to offer but the people behind make it even better.
This was my first time using Yotpo after hearing great reviews about it. I ended up chatting with a support agent to help me with a few things and the entire process was seamless. Junalou was beyond helpful and extremely patient with me. Was able to integrate some features into the site for me, effortlessly. Thank you guys so much for providing such a great platform for us ecommers to use!
We can't get any support. Been with them for years and they won't resolve the issues we are having. We are going to have to switch away from these guys.
I want to take the time out to say I LOVE this app and Thanks to Manny I'll be continuing to use this app. I love this app so much that I got a new website and I wanted to transfer it to my new site. Manny made it very easy for me with the help he provide. He was very helpful and patient with me on trying to help me resolve my problems. He already fixed one of my problem and is working on the other one now. I'm so happy now that I got a great person like Manny to help me. I like that yotpo have live chat, best thing ever they respond very quickly and very knowledgeable. Just want say thanks again Manny for working so hard to resolve my issues.I highly recommended this app. If you don't have it go download it now.