Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Although there were some minor issues, but this app works great so far. And the customer service is good, Ed, Sheen and Eunice did great jobs to answer our questions, and fix most of our problems. one suggestion we would like to give to customer service: when an issue is reported, please communicate solutions and associated impacts/risks to customer before take any action. This will let customer to evaluate impacts/risks before implement solution. In whole, we do recommend this app to e-commerce shop
Great customer service and support. We've been using the app for a few months and spoke with Doner P about an issue. Easily resolved and photo instructions were provided!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I am happy to share such excellent software and user-friendly services.This software has helped me a lot of work, allowing me to better show my Shopify interface.
I really hope that more people will know about this app.
This app is by far the best .. super cost effective and the support is second to non .. Robertini and the rest of the team are so helpful with every element and help get the most out of the reviews .. just awesome !
Just migrated from another reviews app and the support from Reinier, John B & Doner was really helpful in setting up a star rating widget in the code that I couldn't find as well as successfully importing all our reviews. So far the app is great and has everything I need in the free version to try it out and have just upgraded to the really affordable growth plan.
Paulo was excellent in assisting us with our request! Excellent customer support. Highly recommend the app!
Thank you so much for taking the time for leave a review. We're so happy to hear Paulo was able to help and you're loving Yotpo!
We asked quite a lot of questions, and they are willing to answer all of them. Thank you Ruzsel John N:)
Great app! Customer support is superb! Eleen was very helpful,patiently answered all of my questions
C'est une bonne application efficace et utile pour les boutique avec plein d'option utile et un service clients toujours disponible et qui aide rapidement quand on en a besoin et accueillant. Collecte vos avis clients et les publie sur votre site et plus d'option disponible .
I was having some trouble with the widget but Simoun Francis was such a helpful support rep! I am positive he and the advanced support team will help resolve my issue.