Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

April 1, 2021

I am on the free app for now and testing between Yotpo and Judge.Me. Both are good but I find the ease of using Yotpo is better. I was working on setting up the Star Rating and Gimbert was very helpful in solving it for me. Excellent support and great patience in answering my questions. I recommend the app and the support.

AbsolutMen
Malaysia
About 2 months using the app
April 8, 2021

The app is good at what it's supposed to do, but I ran into quite a few bumps when installing it but the customer service chat was really helpful in figuring out my issues and finally I can breathe a sigh of relief that it's working correctly on our site. Two of their support assistants, Junalou and Kate, were super helpful and were able to solve all my problems and support while I added and removed a bunch of backend code that made no sense to me. Yay for it finally working

MAUBY
United States
About 2 months using the app
December 6, 2021

Have had some setup issues but the customer support had=s been great and timely in responding and helping fix.

Vast Furniture
Australia
About 2 months using the app
August 6, 2020

Haven't used the app for too long, but the customer service is amazing. Did not know how to integrate properly but they did a really good job of helping me out and also replied quickly.

Foxepack
Canada
About 2 months using the app
Edited March 12, 2022

We had Keith Howell help us customize Yotpo on our site. He was awesome to deal with. Understood what we wanted to do and helped out with ease. Highly recommended.

Deadly Sin Coffee Co
New Zealand
About 2 months using the app
August 13, 2015

The app is very good and so much function for me to choose.
Thanks the designer's group!

Grapetree
China
About 2 months using the app
March 15, 2023

So far so good! Plus Doner P was a great help and quickly resolved my issues. Hopefully I'll remember to share an update after using the app for a few more months lol.

Bossy B Collection
United States
About 2 months using the app
March 22, 2022

I had some glitch in using the app initially. I reached out for help twice and both times, got great help by the customer service. I am still in trial but will definately upgrade to get even better service.

Yoga Tune Up Japan
United States
About 2 months using the app
October 27, 2022

Daniel was amazing to work with. He moved my ratings up to the top of the product pages plus added them to my collection pages. My Shopify looks amazing now. Thanks Daniel for being so patient and for solving such a complex issue.

JODI MELISSA
United States
About 2 months using the app
November 14, 2022

Great app and Simoun was an amazing help in setting it up, it works as intended and the pricing is very good!

cuboid-marketing
France
About 2 months using the app