Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Really great support from Kenneth John M! Thank you so much.
Wonderful app that provides reviews for your products & site.
Yotpo is great overall for reviews. Some functionalities I really wish they would make available on lower plans or for a small additional fee as it is a big jump from their growth to prime plan in pricing. Also wish they made it easier to collect reviews from your customer outside of the automated (e.g. QR codes etc.) After testing some other review sites though, yotpo still has won out.
Had an issue, complained, and got a polite and helpful resolution immediately. Brilliant customer service. Unlike some other apps for shopify. Highly recommend and totally trustworthy. Very good experience.
Donald U. helped me figure out every question I had. Special thanks to him... He helped me to adjust the star rating to the correct location.
Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!
Hey Sea Spell, thank you for your feedback! We are glad to hear that you are happy with the Yotpo service.
I use this app to collect my reviews, the tutorial for manual installation where easy to follow. I also had some trouble installing the stars and Yotpo were quick to help and respond with a script!
love this app Doner helped me to much thank you Doner and Jeorge Kenneth V
i like this . .
I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!
Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!
The App is great. I used it when my store was a WooCommerce store. I recently changed to a Shopify store. The migration of my existing reviews was done quite easily with some wonderful help from the Yotpo team.
The Premium Plan is a little expensive which is a pity.
Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.