Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

January 16, 2015

Superb platform, usability, trustworthiness.

The Swiss Barefoot Company
United States
2 months using the app
January 23, 2022

We collect reviews on autopilot & the Yotpo team are super helpful. Keith jumped into my shopify & helped integrate the reviews carousel & product page reviews! love it

No.2 Co
Australia
2 months using the app
August 24, 2021

I moved from Loox to Yotpo and I have to say, the customer service is way better, I have little knowledge on how to add widgets on different parts of my website and Eunice took the time to help me through. This app is worth the money

NEOCURLY CO.
United States
2 months using the app
December 15, 2021

I use this app for my reviews of products sold. The review request is sent automatically and when the review is received I have a chance to write a comment. I was having problem with the new interface and don't find it user friendly. I did request help and got an answer within 24hrs, complete with screenshots to help me out. Customer support is great.

She Shed Home Decor
United States
Over 4 years using the app
June 16, 2022

excellent app and its easy to use. Im facing some issue on placing the star rating code, Ronel R was very helpful and help me to solve my problem. Thanks Ronel R

Anakku Malaysia
Malaysia
2 months using the app
December 8, 2021

Kenn and everyone else I’ve chatted with have given me great customer service. So far I really like the app also.

Kavella
United States
2 months using the app
March 8, 2022

Great help from Happy, he understood and solved my problem quickly and was very pleasant to chat with.

Koope
United States
2 months using the app
May 6, 2022

Great support, Eunice is very responsive and helpful. Lots of setup to get everything working correctly, but easy to manage once its running.

Blood Run Fishing
United States
2 months using the app
April 6, 2022

Kenneth John M was very helpful in getting my reviews uploaded when I was having issues uploading the reviews myself.

Trademark Beauty
United States
2 months using the app
June 22, 2020

Josephine provided great customer support in a timely manner. We are very satisfied with the service.

Mayorga Organics
United States
2 months using the app