Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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This app seems to cover everything you could want from a review app. I just wish the monthly fee was cheaper. We do not get the volume of reviews to justify subscribing to it at this time, but even the free version works superb!
As a stand alone tool, unintegrated, it works fine, does what it says on the tin. But in a modern ecommerce environment who wants tools that are unintegrated and in the review context, not communicating with Google to present your reviews in search and ads, as per this stated feature:
"Drive high-intent traffic by displaying ratings in organic search results and Google Ads."?
Well disappointingly, it cost $8500 per year to get access to this feature, it comes with other features, but when you are trying to grow your store this feature is very useful without the rest, but totally and completely unaffordable for smaller stores. Great if you are already the size of John Lewis or Amazon, but you probably need it less if you are already that size.. Thanks for your help Yotpo in enabling the growth of our store... NOT!!!
Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
top-Notch application and attentive Customer service. I have been using it for a while and it is the best app.
Easy to navigate and speedy customer service. I contacted for a question through livechat and Simoun Francis was very helpful and informative. Would highly recommend
Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.
Thank you for taking the time to leave a review. We're constantly working on improving our product and services and we really appreciate your feedback. Our pricing structure varies depending on the business needs and we're happy you're now sending all the reviews you need.
I switched from a different app to Yotpo, mostly for reviews functions. By far the best customer service experience I have had with any shopify app. They helped me through installation, getting the widget to appear the way I want it on my website. They answered all my questions promptly and fully (always within 24 hours, sometimes quicker). The interface is easy to manage. I am happy with the website's move to Yotpo.
hi today, thanks Manny to help me with the manual review request today. Thanks to Eduardo, Ruli, Allent, Rhenant, Donald, Manny, thanks for your help!
The customer service is great! I was struggling with adding the code to my theme and they logged in and did it for me. Now everything looks wonderful on my website. I am very happy with the app and customer service. Strongly recommend.
Pour l'instant cela fonctionne en gratuit avec le support qui est très disponible. utilsé avec des thèmes shopify et app externes