Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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We're using the free version and are very happy with it. It looks great on our site and we feel it adds professionalism and legitimacy to the site. Easy to use, just wish it had the push to social in the free version.
Allen M was the best support ever. And the App is Great. Thank you so much!
I would recommend yotpo over all other review widgets!
Junalou helped me to integrate my review site to my new e-commerce site. I had no idea how to fix it and they were very helpful. Junalou also helped me to retrieve the reviews i thought would be lost. They were very patient with me and made sure everything was working correctly for me!! if I could rate Junalou they would be a 10 out of 10!!! Thank you so much!
Not much to say except Yotpo is clearly the best. Unfortunately, there are no real competitors on the same level as Yotpo so you really have to pay if you want all the features.
Thank you for this useful app! it makes it so easy to display reviews: just one thing, could be nice if dimensions would be adjustable on my website
I was setting YOTPO's star system in my account and was instructed to paste the necessary code into the "product.liquid" page but the instructions didn't say where on that page to paste the code. After a 24 minute wait on YOTPO's live chat, Mary Ann came on the line and took care of it quickly and professionally.
Thank you for leaving a review. We're glad Mary Ann was able to assist you and get you up and running smoothly.
We use Yotpo to set up our review system so that our customers can leave us an honest review about a week after they receive and start using their product. There is no pressure for customers to leave one, but if they don't we send a final followup about two weeks later. Yotpo makes it so easy to not only set all of this up but check in and maintain it as well. In order to display reviews on your website it's a simple widget addition and if you get stuck installing it their support team is so helpful in installing it for you. Jeorge Kenneth V helped me today with an issue with our widget displaying on mobile and he was fast, helpful and kind. Thanks Yotpo!
I installed this app on my www.inlinefabrication.com website. At first I didn't like it because it took up too much room at the bottom of the page, and I was going to remove it. But we were able to re-size it a bit and change the color to blend in and smooth the page flow. Nowadays, I enjoy the app and value the feedback and thoughts it collects from customers. Good App.
Great app! Easily collects reviews & the other functions are great too! When I have needed some help navigating the software, Daniel from support assisted me perfectly - couldn’t have asked for better help! Highly recommend!
I am a newbie to ecommerce industry and stumbled onto Yotpo. The customer service they provide is great, especially Caroline. I am still in a very large learning curve with the entire industry, but feel very confident my hand will be held along with way with Yotpo. Thank you!