Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited November 24, 2020

The customer service is amazing! Fast replies, prompt and extremely helpful! Highly recommended this app.

X NIHILO
Australia
2 months using the app
Yotpo replied October 11, 2020

Thank you for your review! We're constantly working on improving our product and we value your feedback.

Edited February 8, 2015

Great guys! www.fairtradeinco.com
This app is really awesome and a must-have one.

Thanks

Fair Trade Inc.
United States
2 months using the app
October 30, 2020

Excellent app - Getting more reviews as soon as I switched to this app and customer service is excellent. Can really recommend :)

EG DAMGAARD
Denmark
2 months using the app
Yotpo replied November 1, 2020

Thanks for leaving a review. We're happy to hear you're enjoying Yotpo and already seeing results!

Edited January 12, 2017

Works as advertised, even though the free version is limiting. No complaints though.

Domino Clothing
United States
2 months using the app
October 13, 2023

Dear John G,

I want to express my gratitude for your invaluable assistance with installing the review widget on my Shopify platform. Your expertise and support were instrumental in making the process seamless and efficient. I am highly impressed with the quality of your service and the professionalism you demonstrated throughout our collaboration.

Thank you once again for your outstanding help. I look forward to working with you in the future.

Best regards,
Nikolaos

NSO Gear
Cyprus
About 2 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

November 2, 2013

As a retailer of makeup brushes, it's really important to have consumer reviews to assure people of my product quality.

Yotpo's the perfect app for this (:
It's free, easy to install and super functional!

Helps get the word out on my great products, making these brushes sound even greater (:

Makeup Brushes at 13rushes.com - Singapore - Online Shopping
Singapore
About 2 months using the app
Edited February 26, 2022

I really have been enjoying the ease of collecting reviews with this App! Their support team is super friendly and great too! Shoutout to Allen and Kenneth! Also Kenn T was super helpful as well! UPDATE: Lemuel is also awesome! Very patient and helpful What a great support team!

Seed & Shell
United States
About 2 months using the app
Edited March 20, 2020

So far I'm really liking this app, currently I'm running the free version and its very easy to set up, I did have a little conflict with Shopify's reviews but a quick email to the developers and they sorted it all out for me which is great because I don't want to get involved with any code.
Still early days but so far this is the best review app available and I thoroughly recommend it.

Juat had another tweak by Diane, great work and all done very quickly

Gone Biking Mad Ltd
United Kingdom
About 2 months using the app
July 15, 2020

The customer support team, particularly Caroline & Diane are really knowledgeable & efficient in assisting clients! It really helps save our time & get to the solution quickly. Keep up the good work!

Beaubelle Malaysia
Malaysia
About 4 years using the app
March 9, 2023

Kenneth John M was fantastic 10/10. Very impressed with level of customer service and assistance offered.

Agent Ink Apparel
United States
About 2 months using the app
Yotpo replied March 13, 2023

Thank you for writing a review — we value your feedback.