Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

September 20, 2022

Simoun was very helpful to help me resolve an issue. Product working well so far. Will need to play with it more

sableflow
United States
29 days using the app
May 1, 2021

App works perfectly, James from support was really helpful. Would recommend, he helped me rectify upload errors and it works like a charm. 10/10

Gravity Lighting
India
29 days using the app
March 2, 2022

I'm very happy with the app. It's automatic email feature allows us to easily collect reviews for our product. I also like the star ratings that give more social proof for each product. Customer service is also very responsive and helpful.

Seed Grocer Ph
Philippines
29 days using the app
August 21, 2023

Great support and feedback to help us solve our issue. Solid and quick response by Rhenant From the moment I reached out to them with my technical issue, their prompt response and patient guidance reassured me. They displayed a deep understanding of the problem and provided clear, step-by-step solutions.

TahiNZ Honey
New Zealand
29 days using the app
May 22, 2016

Awesome tool. I love reading the reviews left by my customers.

Its All Buttah
United States
Over 2 years using the app
June 5, 2013

Just installed Yotpo on www.thequietfarm.com
Really easy instal (I'm not techy), it was easy to customise, and works really well. Highly recommended.
Thanks

The Quiet Farm
United Kingdom
Over 2 years using the app
August 19, 2020

There are a lot of apps for reviews on this marketplace, and I mostly just selected Yotpo because they had a free plan. I'm glad I did, though, particularly because their support has been so good. Leizel has helped me with several issues, and she's always given prompt, clear and helpful responses (even though I'm not paying them a dime). Based on my experience so far, I'm definitely planning to stick with Yotpo as my business grows and it makes sense to upgrade to their paid plans.

Cooper's Treats
United States
29 days using the app
April 27, 2021

Great customer service! Ronel helped me install the app and made adjustments based on my recommendations. Truly impressed by the service. Thank you!

Glossyfinds
United States
29 days using the app
Edited October 19, 2021

This app is great! Service is fantastic. Nothing was a problem when I wanted reviews shown on different pages. Would recommend. Great help also with social integration.

My Identity - Medical ID Jewellery
New Zealand
29 days using the app
June 13, 2022

Was using walmart syndication via Yotpo, Daneil and Howell were very helpful. Prompt response from them and got the problem solved. Gr8 service!

Famree
United States
29 days using the app