Reviews (7,047)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Warly helped me today in making a change with my admin email login. Extremely helpful, communicative and quick! :) Thanks so much!
Simoun, my Yotpo Support Representative is absolutely amazing. He is very patient and professional. And went above and beyond to help me resolve all of my issues I was having with Yotpo Reviews. Because of him I am now staying with Yotpo. Thank you so very much for your top notch support.
I had a lot of trouble to install the app on one of my shop and Raphael was super helpfull and now everything is running smoothly.
Thanks!
Hey Kraftille! So glad to hear you had a great experience with our Support team and are enjoying Yotpo. Thanks for your feedback :)
Enjoying using Yotpo, and customer service is excellent whenever I need a hand. Sheen was very helpful today and I appreciate the prompt help.
Helpful support, free tier is decent but pricing is punchy and customisation is minimal.
Not bad for gaining some customer reviews.
Thanks for taking the time to leave a review, we really appreciate your feedback. We've recently updated our pricing model to be more flexible - you can find more information on our website and in the Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19/month up to $249 a month.
Feel free to reach out if you have any further questions or comments. Thanks again for your feedback!
Anne is amazing as well as the whole team at Yotpo. They have had to help me install on my theme twice now and they do it quickly and are so amazing! So glad I use them.
Clean review app - Great support that goes out of their way to help with CSS & HTML - A lot of add-ons that drive up pricing, however, reviews are a great consumer confidence builder and it feels worth it at scale.
Lemuel on Yopto is an expert and was extremely patient with me today. They were able to fix multiple issues on my store with just one chat which wad great and time saving.
Yotpo is by far the best app and superior customer service on Shopify. Leizel and Bernard have assisted our team several times in establishing our reviews, and they have over delivered and outperformed on every occasion. Having five-star reviews where customers can see the ratings makes all the difference, and as a brand creator, there is no better compliment than having a customer refer our product in this way. Thank you Yotpo, we look forward to growing with you. Shivangi
Thank you for leaving a review. We're so happy to hear you're enjoying Yotpo and seeing results. We're excited to be a part of your growing brand!
I had issues with importing reviews from my old system and I emailed support to help. They were great and got everything corrected quickly. Then I changed the theme of my website and they fixed my reviews again. Top-notch customer service team!!