Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Works well. Immediately increased my response rate for review solicitations. Eileen provided excellent support. A very useful tool since Yotpo increased the services on the lower-tier plans. Many ways to use this platform. The only drawback is that the emails can't be timed to the actual delivery notice, so international ones often arrive before the product, which annoys people.
UPDATE: I signed up for the Prime plan because I was told that it would show rich snippets on google and make the site review show up on the Google SERP. We met all the criteria, but these still did not show up, even given months for google to recognize them. YOTPO tried a few fixes and finally gave up and told me to contact Google, who, of course, blew me off. So, I would say that based on my experience, that feature is not functional.
And that would be okay if I hadn't paid a premium for many months specifically to have that feature work. Not so very happy
Great service with Ruzsel J
Great app, just quite expensive! Don't bother asking about the higher level plans as most small businesses won't be able to afford them but their free plan is pretty good and their platform is quite easy to use! Support is exceptional
Yotpo is a powerful tool. It helps me achieve the Reviews I want. Also, Yotpo's support team is very good. I would like to commend Howell Keith R from Yotpo. I had a problem and he quickly solved it for me. Excellent. If I could tip, I would definitely tip him.
We have used it on a few of our Shopify accounts and it has been working well for us. Their support is outstanding and Daniel P was very helpful in installing the widget on our new website.
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FAST FORWARD: Tried. Tested. True. We've been using Yotpo for about two months now + feel this is BEST APP in the app store. We use about a dozen different apps ------everything from order management to customer service to marketing; After recently switching to Shopify2, we were shown our conversions --10% and growing-- are a direct result of Yotpo.
"Referral Code yotpo_1" <----------WOOT.
AWESOME. Installation was quick + easy -- even for someone not at all familiar with code. The step by step installation video was key. We received several reviews within 24 hours; and more are flowing in daily. It's very well designed, the layout and look is unobtrusive so it doesn't overpower the look + feel of our site. I also really like the social feature. You can set it up to auto post to Facebook + Twitter so it saves time. Yotpo has everything you want in a review app. IMHO, this is the most valuable app in Shopify.
Nice and quick support from the team. Nice review app . Thanks for your quick support!
The app is good, but it's made great when you know there's a team behind it willing and able to help. This makes all the difference. Thanks guys.
Ed helped me incorporate the reviews widget & stars widget on my website. He literally spent hours to make sure everything was set up perfectly. Thank you so much for the time you took, amazing customer support!
Absolutely great and swift assistance by their service team! Haven't had the app long enough to see any results but it's features are just what we are looking for! Got great help from Anne again with installing the widgets correctly for our new theme.