Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 24, 2021

Their customer service is very thorough and prompt! Love that their live chat is there to help whenever I can't figure something out

Jo Park Clothing Co
United States
About 2 months using the app
March 21, 2020

Yotpo helps build trust with my customers, it added a layer of professionalism and took my store to a higher level right away. I highly recommend this app.

Hoboken Coffee
United States
About 2 months using the app
Edited January 18, 2022

Great! Donald & Eunice helped me and was super helpful. He assisted with installing the reviews on my new theme and adjusted the margins for me.

KÁT RUDU
United States
About 2 months using the app
August 10, 2020

Super easy app to use and support is fantastic Would recommend to anyone looking for a user-friendly page builder..

DeskFitnessLife
United States
About 2 months using the app
May 16, 2021

mark was great ! 10/10 this conversation was great from the go. even after I left for about 10 minutes he stayed to make sure I was good

Gymhounds Fitness LLC
United States
About 2 months using the app
September 20, 2022

customer service is really top notch!!!!!!!!!!!!!! my cust srvc rep name was Happy!! ...........
....

LusciousLashes
United States
About 2 months using the app
April 13, 2013

Yopto is great -- easy to install, great UI, provides value to clients and potential clients.

What more could you ask for?

ProofreadingServices.com
United States
About 2 months using the app
September 27, 2023

Doner's service was excellent, attentive and patient in helping me with my joint review!
Give this Yotpo coworker a super positive review.
Regards,
Homchum

Cosprof
United States
About 2 months using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

March 5, 2018

Another quality app for your store, love it

Fwreshbeauty
United States
About 2 months using the app
October 11, 2021

Kenn from the support chat was very helpful with some setup issues I had and helped me get them fixed. Great support service

Sessu
Australia
About 2 months using the app