Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
Refine
-
By rating
Great App, Ed was very helpful support. Thank you for your assistance. Looking forward to testing more features.
Great first interaction with technical support. Reinier D. was knowledgeable, and extremely helpful.
Lots of great features in this app. It takes the idea of reviews to a new level and even automates most of the work. So far I have enjoyed the features of this app and am considering going to the premium version for the advanced features.
I needed help getting my reviews to be seen on my website and Sheen helped me right away and got everything situated for me so quickly. I appreciate his help a lot.
Thank you for leaving a review. We're glad Sheen was able to resolve your issue!
the app works well on my website, and the customer service is good, nice app to collect customer review
Kenn T Thank you sooo much for your help. Your service and time to complete my problem was very fast. You were able to fix the issue of adding my star ratings to my products and I'm very appreciative and grateful for that! Kenn deserves a Raise , customer service was superb
-Levels Brand, LLC
Love this app! Customer support is amazing when you need assistance and I getting reviews has really helped my shop!
great app! exactly what i was looking for. also kind and helpful customer service which made installing it a lot easier.
the app is good. tyring to do anything on the app is complicated. chat support is usually helpful. but not always
This app is amazing for being free, I just didn't appreciate the headache it gave me while I was trying to figure out how to use it. I didn't expect it to e-mail every customer who has ever bought items from us ever, I thought that was a little ridiculous. I didn't even know this app was going to e-mail customers, or send me over 100 e-mails in 2 days. The app is very vague on explaining how it works until things happen, like posting on our Facebook Page and the large widget at the bottom of product pages. I am also disappointed on how I can't easily find out enough information about a customer to contact them if they have a question. The interface has some glitches. Like the navigation buttons magically disappear when I am looking at the list or reviews if I go to publish or unpublish a review.