Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

December 26, 2020

I was having some trouble getting my existing Yotpo account integrated into Shopify- Yotpo's support service really helped me get this figured out over email- and on Christmas Eve to boot!

Colorado Leather Balm
United States
2 months using the app
Yotpo replied December 27, 2020

Thank you for your review. We're so happy to hear you had such a positive experience with our customer support!

June 7, 2022

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

Five Elements Natural Skincare
New Zealand
Over 4 years using the app
Edited March 22, 2021

Great app. I had some issue with the uploading of my review and the display on my site but the customer service chat handled this perfectly. Eleen and Manny are the best, they helped me with my several issues quickly and professionally ! Thanks again

Sunset Halo
Switzerland
2 months using the app
August 28, 2018

Thank you for all the help! Yotpo has worked instantly for our store and we hope to get many more reviews.

The default placement was not working for us and we asked for some help getting different placement and Yonathan M. was on top of it!

thank you Yonathan and Yotpo!

Elly Lu
United States
2 months using the app
November 11, 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Mysteries of Mayhem
United States
2 months using the app
October 6, 2015

Very nice Ap for what i could use, Can't wait to grow and be able to use it to it's full potencial.

Xavier Masson,

Art de Noé

Artdenoe
Belgium
2 months using the app
June 1, 2020

So far Yotpo has been beyond amazing! Diane has been helping me as I had a few difficulties and everything has been a breeze after that!
Looking forward now to have many reviews on my site. Brilliant app. Thanks!

Pretty Pink Jewellery
United Kingdom
2 months using the app
April 12, 2021

I have used Yotpo for multiple businesses. The new and improved customer service is second to none. Gimbert My Support Agent was an immense help. He went above and Beyond.

Cactus Skincare
Australia
2 months using the app
September 20, 2022

James was very helpful at configuring and refining my widget placements on my site. Very quick, responsive, and knowledgeable.

The Noble Brand, LLC
United States
2 months using the app
November 18, 2021

We recently started using YOTPO and just love it! Support is great, support staff is knowledgable and fast. Can't recommend enough.

Mamamacs
South Africa
2 months using the app