Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited October 5, 2021

Great customer support - Jo & Ronel helped me out promptly to help solve in issue within settings. Haven't had the chance to utilise app fully, but so far would recommend.

oofos.co.nz
New Zealand
4 months using the app
Edited February 26, 2020

Excellent customer service! I used the chat box to get in contact right away and sought assistance in helping me add a badge to my website. Yotpo staff assisted me straight away!

Little Bamboos
Australia
4 months using the app
June 25, 2023

John B" really helped me a lot regarding my concern and provided me guidelines.Thank you very much for his kind help

Sex Doll
China
4 months using the app
Edited June 11, 2023

Warly S helped me a lot...thank you so much...
Very nice supporter....thank you for your support !!!

DOGGYFANDOM
Germany
4 months using the app
May 28, 2021

James C helped me with exporting reviews! though it was late, he very friendly and fast response time!

2MIGHTY
United States
4 months using the app
April 3, 2019

Very useful app, fast and very helpful customer service! It is perfect for my business, I love the automatic review requests.

AAJAPhotoProps
United Kingdom
4 months using the app
Yotpo replied April 4, 2019

Thanks for the awesome review, AAJAPhotoProps! Glad to hear you're happy with Yotpo, and in particular our automated review requests. We appreciate the feedback!

November 11, 2021

Great reviews app. immediate response. Fast issue fixing. UI/UX can be better. Thanks for the app Yotpo!

סטארט הום קניות באינטרנט
Israel
4 months using the app
May 30, 2020

Amazing product and great customer service when I needed to resolve a few minor issues. We've collected 10x more reviews with this app than with standard Shopify reviews.

FinMan Fishing Innovations
United States
4 months using the app
June 3, 2022

Great product! Love it. Good service Having this help has been awesome. Thanks for all your help with this journey.

Xplorer Pass™
United States
4 months using the app
Edited August 5, 2020

Thanks Elven for helping me set up my star rating code. The instructions were very clear and easy to understand. Really appreciate the fast response.

Feyrehome Australia
Australia
4 months using the app