Yotpo Product Reviews & UGC , 6,839 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    6.3K
  • 4% of ratings are 4 stars
    266
  • 1% of ratings are 3 stars
    56
  • 1% of ratings are 2 stars
    59
  • 3% of ratings are 1 stars
    197
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

March 24, 2021

Their customer service is very thorough and prompt! Love that their live chat is there to help whenever I can't figure something out

Jo Park Clothing Co
United States
About 2 months using the app
March 21, 2020

Yotpo helps build trust with my customers, it added a layer of professionalism and took my store to a higher level right away. I highly recommend this app.

Hoboken Coffee
United States
About 2 months using the app
Edited January 18, 2022

Great! Donald & Eunice helped me and was super helpful. He assisted with installing the reviews on my new theme and adjusted the margins for me.

KÁT RUDU
United States
About 2 months using the app
August 10, 2020

Super easy app to use and support is fantastic Would recommend to anyone looking for a user-friendly page builder..

DeskFitnessLife
United States
About 2 months using the app
May 16, 2021

mark was great ! 10/10 this conversation was great from the go. even after I left for about 10 minutes he stayed to make sure I was good

Gymhounds Fitness LLC
United States
About 2 months using the app
September 20, 2022

customer service is really top notch!!!!!!!!!!!!!! my cust srvc rep name was Happy!! ...........
....

LusciousLashes
United States
About 2 months using the app
April 13, 2013

Yopto is great -- easy to install, great UI, provides value to clients and potential clients.

What more could you ask for?

ProofreadingServices.com
United States
About 2 months using the app
March 5, 2018

Another quality app for your store, love it

Fwreshbeauty
United States
About 2 months using the app
October 11, 2021

Kenn from the support chat was very helpful with some setup issues I had and helped me get them fixed. Great support service

Sessu
Australia
About 2 months using the app
Edited May 23, 2023

Great Service! Kenneth always can help me with any kind of problems. He is doing a great job. Thank you very much

Your Wallet
Switzerland
About 2 months using the app
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