Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 27, 2022

Rhemy was very knowledgeable and useful in helping me get my review badge on my website! I definitely recommend this app!

lifehacktrading
United States
3 months using the app
July 17, 2014

Yotpo Product Reviews App is the BOMB! Customers can leave reviews right on the product page but that's just the beginning.
The best feature of this app is the email integration. Yotpo can schedule emails to customers who have purchased your product. Then your customer can leave a review right in the email.
Because yotpo makes it so simple to leave a review you will see an increase in the number of reviews you get.
Installation is pretty simple and the installation guide is fantastic. takes you through step by step. The hardest part is you have to paste in a piece of code, after that your set.
GET THIS APP! NOW! GO!

Go Palm Tree Paradise
United States
3 months using the app
May 23, 2023

Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective!

My Store
China
3 months using the app
November 4, 2021

Customer service is great! I opened a live chat with Ronel who helped me navigate the platform. His instructions were clear and quick to respond. Thank you!

Rosso Extracts
United States
3 months using the app
January 22, 2021

I like the app. It works great. I also reached out to support. Manny was very responsive and solved the issues. He's been dedicated. I can't wait to get feedback on an issue that is still pending.

The Sock Dresser
Canada
3 months using the app
Yotpo replied January 26, 2021

Thank you for your review. We are working as fast as we can to get back to you regarding your issue.

April 28, 2021

Anne was so helpful when I need assistance with how to add my store logo to the email that is sent out to my customers! Love this app!

Continuous Coffee
United States
3 months using the app
January 15, 2020

This app is amazing I can't believe we didn't have this when we started the website. Paulo was amazing with helping us get it set up and I am very pleased with my purchase and the support I received.

Urban Hydration
United States
3 months using the app
Yotpo replied January 19, 2020

Thanks so much for your review, happy to hear you're enjoying Yotpo!

May 2, 2022

Kenneth provided quick and efficient customer service and was able to deal with a trouble spot for me straight away. I absolutely love the feedback I am getting from our customers and it is very encouraging. Thanks very much Yotpo family. Arohanui Laney Whenua Honey

Whenua Honey
New Zealand
3 months using the app
Edited June 15, 2020

Extremely helpful staff who spent a lot of time helping me get set up. Very happy with app and support.

Mimi Island Designs
Canada
3 months using the app
February 3, 2022

A+ 10/10 app and great customer service. Having a good review system helps us convert more customers on our website, I highly recommend giving this app a try, the Yotpo SMS bump app is a great addition too.

The Art of the Tweet
United States
3 months using the app