Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
Refine
-
By rating
I love this app, it's clean and user friendly. Quite simple for my customers to use...soo happy it's free :D
amazing service they helped us a lot implementing the widget and setup everything. we are a loyal customer
Thank you for your review, we really appreciate it!
I needed help with the installation and general look for the app. Gimbert was a great help who answered all of my questions with pateience and importance. I really appreciate the work he did for me
Manny helped with all questions fast, practical, uncomplicated - very happy with the outcome. thanks!
Thank you for leaving your feedback, we really appreciate it.
Support is fantastic, easy to set up. John G is the best! Hopped into the store and fixed an issue within 5 minutes.
Great customer service! Prompt and helpful staff. The concept of getting reviews from clients is important for displaying trust and improving the client experience.
thanks
to Allen M ,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient,he is very patient
I've installed and uninstalled probably 5 different Reviews apps in the past year because they either didn't give me enough - or gave too much. I was looking for a user friendly, easy to navigate app that was a good fit for my store. Not one to EVER give up or settle, I found Yotpo, read the reviews, and upon the recommendation of so many users, I installed it. Of course this is 2020 and nothing has been easy so when I ran into a very small issue, i reached out to their support. Within MINUTES, Mary Ann got back to me and resolved the small situation I had. Very impressive and quite affirming that i made the right choice. I've got the unpaid plan for now, but as my sales grow, I will upgrade for some additional features (although the unpaid features are really good!). Thank you, Mary Ann, for ending this crazy year on a high note for me ❤️
Thank you so much for taking the time to leave a review. We're thrilled to hear you're enjoying using Yotpo. We're very excited to be a part of your growing brand!
Best support on any app that i have used! Easy, super quick chat reply. Highly recommend. I moved from another app to this one and the difference was night and day. I was helped by Ronel
Customer Service is fast, friendly, and responsive. Anne helped me solve a problem in no time flat. Integration with the site is easy if you have some coding experience, otherwise, you may need some assistance, but once loaded, works very well.