Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

August 27, 2014

Fantastic, hands-off review reminders.

Bulk Nuts Canada
Canada
About 2 months using the app
Edited August 17, 2023

John B assisited me really quickly with importing reviews. Arven helped me with coupon emails. Very happy with their service! Thank you Yotpo.

トリア公式サイト
Japan
About 2 months using the app
December 2, 2016

This app is ok but the service sucks!! It crashed I been waiting two weeks for help know one ever helped me and I'm paying for the app

The House Of Bundles
United States
Almost 4 years using the app
July 20, 2021

I got really helpful actions from Sheen. Commucation was pleasant too :) Many thanks to your team...

DUTYPRINT
Ukraine
About 2 months using the app
June 13, 2023

Great app so far with a lot of functionality. Jeorge from the CS team was a great help. Would recommend.

Thrive Natural Care
United States
About 2 months using the app
Edited January 4, 2024

Joian Z was great and responsive and handled my issue quickly.

Philosopher Foods
United States
About 2 months using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

March 2, 2021

When I do not find the solution I open up the chat and have the perfect answers within 1-2 minutes. Thank you Eleen. Was great help.

lebijoubijou.com
Switzerland
About 2 months using the app
March 28, 2023

Joian Z. was very helpful. He did a lot of customizations for me, was very patient, and gave me instruction on how to do further customizations to make the review carousel look how I like. Exceptional customer service!!

PRÉVAL
United States
About 2 months using the app
June 10, 2021

Lots of good features and very responsive over chat, very easy interface to use and not a big learning curve.

ONE CLICK b.EAUTY
United States
About 2 months using the app
April 1, 2021

I am on the free app for now and testing between Yotpo and Judge.Me. Both are good but I find the ease of using Yotpo is better. I was working on setting up the Star Rating and Gimbert was very helpful in solving it for me. Excellent support and great patience in answering my questions. I recommend the app and the support.

AbsolutMen
Malaysia
About 2 months using the app