Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Great app and incredible service! Every question we have gets answered in minutes by a real person!!
I struggled with installing my widget; therefore I contact the customer support from yotpo. James was very polite, helpful and quick to solve this issue. Thanks, a lot.
Thank you for sharing your thoughts with us!
This app is exactly what we needed to help with conversions. Lots of great testimonials poured in as soon as we installed it. Junalou was incredibly helpful in getting it all installed for us and answering all out questions. A lot of value on the free app!
Thank you for your review! We’re thrilled to hear that you’re already seeing the positive impact of Yotpo on your site.
Great app, and great support, the only flaw is that I cannot respond directly to customer reviews within emails because I use a Mac, apparently supported on Windows but not Mac, but that's the only issue.
Awful customer service (unless you want to upgrade) We used to love Yotpo but since we updated our theme and lost the app we have been trying to get some help with reinstalling. Terrible service! No response to four attempts to contact them. We looked at upgrading our Yotpo account but the prices seem to leap up and we just can't afford it for a small business.
An excellent review app with excellent customer service! The software is also user-friendly in terms of settings and functions.
I use the free version and they still offer customer service! I have reached out to them twice and have received prompt replies and help as needed. Highly recommend!
the app was easy to use, but the overall cost just doesn't justify the product. it's too expensive to use. judge.me offers better quality products for a better price however, their customer service is on point. Daniel p had helped me transition and export all of my reviews to a new platform.
I am a new user and was able to leverage the fast customer service to help with my install. Manny was very helpful and patient in helping me get up and running. Customer service is 100% great
Radly was extremely helpful and quick to complete my request. I wouldn't hesitate to reach out again.