Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Kenneth from Yotpo was very helpful in making design changes to our store, and implement the necessary features :)
Great app - easy to install and looks good. Would happily recommend to anyone wanting a product review system on their site
Exceed 10 orders a month and you'll learn that it's ludicrously overpriced! 50 cents to send a form email? Really? I'll send them myself at that rate.
Hey TrueToSource!
Thanks for your feedback.
Regarding orders, our pricing model is available on our website. For our Growth plans (up to 500 orders per month) you can choose from packages ranging from $29 up to $199 a month.
We would be really happy to assist you in understanding which plan is the best fit for your business, and to ensure you will be happy using Yotpo's product!
Thanks again!
Melanie - Customer Care Team
We just started using the app and even though we’ve had to do a few small things on the back-end to set some items up; it’s been fairly easy to use so far. We had to use the live chat to get some help with some features and spoke with Daniel P. who was so great to work with! He was extremely helpful and fast! He provided some very helpful links as well. Exceptional customer support! 10 out of 10 recommend!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Spoke with chat support and very helpful answering all my questions. Great app used Yotpo in the past for a different store I once had...excellent. Twice I used them and great experience.
The best reviews app. The support (we were attended by Lervin) is unbeatable, always available to help and they are very fast. Even in the free version, they help you to customize the widget so that it integrates perfectly with your theme.
Hey BELLUM Watches! Thanks for taking the time to leave us such an awesome review.
Simple to set up and easy to use. Have also been impressed with responsiveness to inquiries and service support. It's really a no-brainer to install Yotpo on your site
Very good experience with technical support. Quick response and well explained. Good functioning app also!
Thank you for your review, glad to hear our customer support team was able to help you.
Rhenant was very helpful! I asked for help installing the widget and they just did it for me in less than 5 minutes.
Thank you for sharing your thoughts with us!
I love this app and the customer service!! I had difficulties adding the code to my site bc I wanted it in a particular place and Anne did a great job at making sure the widget was installed properly!