Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless integration, and automated review requests. They value its customizable review widgets and social proof feature, which boost customer confidence and conversions. The app's efficient customer support and valuable analytics tool are also appreciated. Merchants find the ability to manage customer feedback and send review requests to new customers particularly useful, noting it can enhance sales, customer loyalty, and brand image.

April 22, 2015

Great App. Makes it very easy for customers to enter reviews which gets faster and more results!

Bone Bons
United States
21 days using the app
November 27, 2022

All working great! Kenneth was very kind, patient and helpful with my requests. And on a Sunday! Thank you :)

Sugarmoon Collective
Australia
21 days using the app
April 27, 2015

Great app. Much better for us than the product reviews app, as it asks for reviews automatically instead of manually, the process for customers is easier and they can do it from their social media accounts too.

Ogham Jewellery
United Kingdom
21 days using the app
December 8, 2021

Support was very helpful in getting us set up. Works great. They even helped me edit my code to display section in the right place.

Bear Creek Knives
United States
21 days using the app
February 27, 2014

So far so good! Lots of very slick features. There are a few places where they are automatically doing things I'd prefer they ask my permission or preferences for, but nothing catastrophic. All around a solid app.

Moxie Jean: Upscale Resale
United States
Over 1 year using the app
June 16, 2021

Jo Lorenz provided great service and made the changes to the placement of the 5 star review section swiftly. Very happy with the changes!

Taylor Bell
United Kingdom
21 days using the app
February 25, 2021

Nice app and great support to help you start up the Reviews on your web shop! They react very fast and are really friendly!

STARSKIN
Netherlands
21 days using the app
Edited August 26, 2016

What should be included in a basic plan isn't... I emailed in because there was an issue and was told that the plan I was on ($30) a month was going away and it was going to $399 a month!!! Who in their right mind would pay $399 a month for things you can get with other review apps for under $40 a month ????? They take FOREVER to respond to support requests. I'm really still unsure why their reviews are so high..... OH and they hide prices on their site now so you have to give them your info to find out it's ridiculously expensive.. No thank you.

Metal Marvels
United States
Over 1 year using the app
March 6, 2015

Great App easy to use and responsive support staff.

Lost Coast Brewery
United States
21 days using the app
Edited April 11, 2016

I enjoy the app but I changed my theme and its like pulling teeth to get someone to assist with applying code to my new liquid. I sent and invitation and a request for assistance and all I got back was a confirmation that the work orders were merged into one.

The product and collections pages have yet to be updated and no one has responded to my two requests on a status update.

As long as you can figure all the code out you are golden if no be prepared to wait awhile and then when they do get back to you it might not be to discuss your actual request.

Designs By Dees Hands 2
United States
Over 1 year using the app