Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

February 14, 2023

Warly S was very helpful with the installation process! Warly was very knowledgeable and attentive during the entire process!

blackgirlmerch
United States
20 days using the app
Yotpo replied February 24, 2023

Thank you for sharing your thoughts with us!

March 18, 2022

I find this app a little pricey and it hasn't returned a high number of reviews for my business yet. 780 review requests sent, only 24 reviews received. But the support with integration has been amazing. So helpful.

Frank Nappies
Australia
Over 1 year using the app
Edited April 5, 2023

Very helpful Support Chat with Simoun Francis. Helped with some coding to get the reviews tab live which was way beyond my capability . All fully working within a few minutes of starting the chat. Fully recommend.
Had a second query which was also dealt with very professionally by Kenneth John M who even wrote some custom code to resolve our query.
Great all round support chat - friendly and knowledgeable.

The Ham and Cheese Company
United Kingdom
20 days using the app
May 13, 2021

Super helpful customer service! They quickly attended to my issue and helped me out. I'm pretty picky but they were very patient

duke and daisy
United States
20 days using the app
July 16, 2020

Still getting used to it. However, getting people to actually do reviews by having automatic emails sent out really helps.

Gorman & Smith Beverage Equipment
Canada
Over 1 year using the app
November 3, 2022

It is a great experience for sure. Everytime i need help i get it. I use this app since one year and every problem that pops up we can fix with the support in less than an hour.

Arktis-Quelle
Germany
20 days using the app
April 14, 2022

The support was very attentive and patient, even in the case when the problem did not depend on them :)

GreenTeaEveryday
Israel
20 days using the app
May 27, 2022

Albert V assisted me to troubleshoot and he was so easy to work with. He was patients and quickly resolved my issue. I was very impressed!

XRAYish Styles Co
United States
20 days using the app
May 25, 2022

I needed some help integrating the product reviews on my website and Daniel had it sorted very quickly, all while on the chat service.

Black Arrow Moto Gear
Australia
20 days using the app
January 15, 2021

Support was able to help me fix my review page and get it added to my website. It looks great. I look forward to using more features in the future.

Papa Bruce's BBQ Sauce
United States
20 days using the app