Yotpo Product Reviews & UGC , 6,872 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, seamless integration, and automated review requests. They value its customizable review widgets and social proof feature, which boost customer confidence and conversions. The app's efficient customer support and valuable analytics tool are also appreciated. Merchants find the ability to manage customer feedback and send review requests to new customers particularly useful, noting it can enhance sales, customer loyalty, and brand image.
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Simply excellent. Easy to use and highly functional.
Upon downloading this app, it automatically started emailing my customers asking for a review even if they had not gotten there products yet. It went of the default settings they had, it should not have been automated until I had a chance to check the settings and enable it myself! You guys need to fix this!
Amazing customer service! I wanted to add the rating feature for customers to see when browsing and one amazing customer service by the name of Mary Ann was the most helpful customer service representative I've ever spoken to. She immediately responded with the fixes and even remotely fixed them for me with no hassle. Highly recommend :)
Thank you for taking the time to leave a review. We'll pass on your kind words to Mary Ann!
I love this app so far! Customer support is excellent and Manny really helped me out to sort some coding - fast and quick responses, very friendly. My reviews look fab!
I find this app a little pricey and it hasn't returned a high number of reviews for my business yet. 780 review requests sent, only 24 reviews received. But the support with integration has been amazing. So helpful.
Warly S was very helpful with the installation process! Warly was very knowledgeable and attentive during the entire process!
Thank you for sharing your thoughts with us!
Super helpful customer service! They quickly attended to my issue and helped me out. I'm pretty picky but they were very patient
Very helpful Support Chat with Simoun Francis. Helped with some coding to get the reviews tab live which was way beyond my capability . All fully working within a few minutes of starting the chat. Fully recommend.
Had a second query which was also dealt with very professionally by Kenneth John M who even wrote some custom code to resolve our query.
Great all round support chat - friendly and knowledgeable.
Still getting used to it. However, getting people to actually do reviews by having automatic emails sent out really helps.
It is a great experience for sure. Everytime i need help i get it. I use this app since one year and every problem that pops up we can fix with the support in less than an hour.