Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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So far, so good. Was easy to setup the automatic review request emails with my branding and adjust the language how I wanted. Had an issue with getting the app to email past orders but Junalou talked with me for well over 30-minutes to help determine it was a backend issue and Yotpo had it fixed by the next day!
Excelent app and even better customer service. They help me with everything migrating to Shopify. recommended
Hey Gabyros! Thank you for taking the time to write a review :)
I was in a need of help regarding my reviews being displayed on my website. My rep that helped me was Jo Lorenz. This person went out their way to help me with my reviews to display correctly on my website. I have been having trouble and wasn't able to display my reviews correctly. Jo Lorenz went the extra mile to make sure I was satisfied. The customer service was excellent/ the BEST I've ever had. Thank you again Jo. You are truly AMAZING.
really great service super quick and helpful, I am not good at coding and Ronel came to my assistance!
I am really happy with this app. Good value! The support team have been very helpful to help me customize the app. Thank you Doner, Rein, Rayne, Allen and James. You are so professional and patient. Unfortunately I got some problem with a domain change, but Simoun Francis S helped me in the best way possible and solved the problem.
Good App and fast Support, sepcially from Arven. He helped me withing seconds. I definetly can recommend the app and service
Thank you for sharing your thoughts with us!
I was very happy to come across this Review App because I was indeed looking for one for my store and this was recommended to me highly. I can see why. One, it was easy to install. And two, the support staff was great! I used the Mobilla template that does not have the tabs functionality for the product. So I have to code the tabs manually per product. Despite the App not supporting this kind of manual tab feature, there is still a simple workaround solution to have the Yotpo Reviews feature in the product tab. Ed Ruth as the support staff was great! I'll be inviting all my customers to give product review and it give me more reason to engage with the customers! And we all know what that would mean...:)
"We never send automatic emails to past orders, this is a step in the onboarding flow that needs to be confirmed by the user."
You literally do it without any confirmation from my side.
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
Great personal support. Easy to set up and easy maintenance.
GREAT customer service. Very fast and nice. I didn´t know how to install it and they did it for me. nice!