Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 27, 2021

I needed assistance in ensuring the app was properly installed on my website. Orly P, the customer service rep, was extremely patient and helpful and made everything seem simple. Thank you so much! I really appreciate your help.

PaylessLEDS
United States
14 days using the app
March 17, 2021

Customer service is A!, best app customer service I've used on Shopify so far.
I loveeeee this app!!

Two Pretty Girlz
United States
14 days using the app
November 18, 2019

Excellent & Supe Fast customer support! The customer service staff patiently answered many of my setup questions.

Digshop Global Store
Hong Kong SAR
14 days using the app
Yotpo replied November 18, 2019

Thank you for taking the time to write a review! Our customer support team is always happy to help.

July 27, 2023

The app works well so far. Ronel R helped me get it installed on Shopify, and did a great job with assisting, and customer service.

KMJ
United States
14 days using the app
July 8, 2019

After having issues getting product review apps to work for me as I needed them to, Yotpo came to the rescue. Pauline was an absolute star understanding what I was trying to get accomplished and she had me up and running in no time. So pleased with the results.

SquidCup
United States
14 days using the app
Yotpo replied July 14, 2019

Hey SquidCup, so happy to hear you were pleased with our service and are enjoying Yotpo. Thanks for the great review!

October 15, 2021

Don, who is really helpful to set up the review widget on my page. Yotop is really cool app and I am looking forward to more reviews on my ukdriedseafood.com.

UK Dried Seafood
Hong Kong SAR
14 days using the app
January 3, 2020

Review app works fine and looks great. Support and customer service is very helpful and solves issues quickly.

Suomalainen.com
Finland
12 months using the app
Yotpo replied January 19, 2020

Thank you so much for your feedback, we're happy to hear our customer support team was able to help quickly & efficiently.

July 26, 2022

We had an ongoing import issue and Rhemy R has been very helpful and patient. She has saved the day.

Nutr Machine
United States
12 months using the app
December 22, 2022

very fast and helpful chat service moving my reviews from my previous website and changing plans over.

O2wear
Australia
14 days using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

September 20, 2021

L'assistenza clienti è impeccabile. Sono sempre attivi 24h/7 su 7, molto amichevoli e professionisti.
L'applicazione fa il suo dovere, unica pecca è il costo davvero elevato... infatti se volete tutte le funzioni dovete spendere diverse migliaia di €

Purit official
Italy
12 months using the app