Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 19, 2021

Great support and so promote with helping me with my issue. Friendly and really helpful in resolving the problem for me.

Simple Country Living Shop
Australia
11 days using the app
May 25, 2020

We used Yotpo to display our reviews. They got it done super quickly and Mary Ann was extremely helpful!

makür
United States
11 days using the app
January 27, 2022

OMG I was lucky enough to be helped by Edourado when reaching out for a Yotpo assistance. He went above and beyond to help me and exceeded my expectations. Creative, experienced, competent and solution driven person and patient on top. Couldn't be happier with the entire experience and I dont say this lightly.

Maison Macha
United States
11 days using the app
Edited June 30, 2021

I wish there was more customization ability for some things (like coupons) but when the app is working, is works great. Customer service is really good as well. I had a problem with coupons and incentive emails and the customer service rep helped me solve it relatively quickly.

EuroSpa Aromatics
United States
10 months using the app
Edited April 30, 2023

Joian was a great help with helping me export my reviews. Although I am leaving Yotpo because it isn't as effective as other apps, the customer service is wonderful. Thanks Joian Z

Quality Finesse
United States
10 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

October 21, 2015

Works Great! Support was quick any easy to work with. Thank you!

Mymopshop
United States
11 days using the app
August 23, 2023

Super support client. Je recommande cet application. Néanmoins pas facile d'utilisation en français.

Ma boutique
France
11 days using the app
Edited October 19, 2021

Easy to use and great service. Switching over to Shopify I was sent a personalised video of a how-to-do task just for me. Thanks Sheen

Lenny and Alice
Australia
11 days using the app
May 6, 2022

Delete other apps before using it, because some of them may block Yotpo. and Orly the customer service was very kind and fun, he/she helped me out solving the problem..

Hasemausa
United States
11 days using the app
June 14, 2023

With great thanks to Joian Z. for assisting me with my questions about Shopify and Yotpo integration. My problem was promptly addressed. Thanks, Joian Z!

KLEIO
United States
11 days using the app