Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Excellent app, integrates into the website a treat plus excellent support when needed.
Great customer service/support. We were in the process of changing our platforms and not sure if we could move the reviews, use the same account, and so on. But Josephine made it so easy she even placed all the widgets and star ratings on the website. Amazing service. Hats off!! Thank you!
Not a happy camper. Not getting straight answers to many issues. Review not pushing, Review not publishing, rewards not working properly. You are back in the penalty box again!
Thank you for sharing your thoughts with us, and apologies for the inconvenience. After looking into your account, we saw that our team was able to assist you with this issue. If you're experiencing difficulties, please reach out to our support team for help.
Yopto is the BEST! I was super stressed because I decided to switch platforms I was currently using Godaddy and decided to switch to Shopify and I needy my reviews imported to my Shopify store. When I say Rilu from yotpo made everything so easy was very patient with me and also responded back and got my reviews on my Shopify store in a timely manner. THANK YOU YOTPO YOUR BEST !! Thank you so much for helping me!!
Yotpo's support is excellent.
John B. was able to resolve our issues and give useful advice quickly.
Great service from the support team, it's easy to add reviews & it looks awesome :) Happy customer. Thanks for all your help.
Me gustaría poder probar las funcionalidades premium. No tengo mucha conversión con la versión gratuita.
Great App, and easy Setup, loading time could be a bit quicker but believe this is something they are working on.
These guys are pros at customer service. They are so prompt in their responses, and always happy to help. The service itself is easy to use, and gets more reviews than my previous app! I highly recommend trying this out!
Thank you for taking the time to write a review! We really appreciate your feedback and are happy to hear our customer support team is hitting the mark.
Great customer service. Lemuel Yotpo patiently answers all my queries regarding this app. Recommended.