Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 27, 2021

James C. helped me super quick with a question. So far this app is easy to use and looks great! Thanks so much!

Sunnybunnygardens2
United States
11 days using the app
March 11, 2021

The really friendly and patient team, Even Tho I'm still on the free plan, he has put all his effort to help me out on my new theme. I definitely recommend this app for store owners.

NDZYT
United Kingdom
11 days using the app
Edited January 19, 2021

App is great but what's even better is the support. I popped on live chat today to ask some help and Manny turned out to be my superhero. Awesome assistance in a friendly way without making me feel like i was a technophobe when I wasn't sure what he meant. Thank you SO MUCH

American Treasures
United Kingdom
11 days using the app
Yotpo replied January 26, 2021

Thank you so much for leaving a review. We are constantly working on improving our customer service and we're happy to know we hit the mark for you!

September 1, 2020

We have installed the Yotpo App and we love it. Leizel Ann was awesome in helping set it up to tailor to our needs. Now our great customer reviews are pouring in. Thanks Yotpo and Leizel Ann for a great product and a great job.

EZGARD™
Canada
11 days using the app
Edited May 31, 2021

Eunice and Ed have been great when helping me, hoping this all comes to life once my emails go out! Product sounds awesome, fingers crossed!

The Foot Collective Australia
Australia
10 months using the app
July 20, 2021

Mark gave me great customer service. Thanks legend for all your help. So far so good for me using Yotpo

The Neighbours Cellar
Australia
11 days using the app
May 31, 2021

I was unable to display the star rating myself, so I contacted support. They took care of it right away and were very helpful. I felt that even those who are not good at setting things up can use this service with ease.

HÄLSASHOP
Japan
11 days using the app
Yotpo replied June 1, 2021

Thank you so much for taking the time to leave a review. Happy to hear we were able to help you and that everything is running smoothly now.

April 14, 2020

awesome app with loads of features and a super quick customer service! Best review tool on the market!

Calissi
Germany
11 days using the app
May 12, 2021

Rilu was super helpful. He helped resolve my issue. It was a five star experience with Rilu. Thank you!

Lobalol
United States
11 days using the app
July 3, 2023

Every time I encounter a problem, he can help me answer it very quickly, and he will help me deal with it if there is a problem with the data. I highly recommend it

kaydenana
United States
11 days using the app