Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 7, 2015

Outstanding customer service! Great app. Thanks Steven for all your help!

IN SEASON JEWELRY
United States
Almost 6 years using the app
October 8, 2014

I have been using Yotpo for over a year on my Volusion shopping cart site. I was extremely please to see that they where also working with Shopify. Now that they are approved with Google to supply Star Ratings - I can not see how any site that is serious about their marketing and getting more orders would use anything but Yotpo. Their service is fantastic.

Hit A Double
United States
Almost 6 years using the app
April 16, 2014

Turned it on and immediately got great response from our past customers, so the email interface must be just as simple to use as the back-end app. Unobtrusive, quick to load, can put it where you want it - no complaints here!

RIDE BACKWARDS
United States
Almost 6 years using the app
Edited June 15, 2020

Really useful app and very user friendly. Needed a minor amendment with the set up for my site and found customer support to be responsive, professional and efficient..

happypaws
Switzerland
Almost 6 years using the app
November 10, 2023

Needed help with a setup on a custom theme. John was very helpful and nothing was ever too hard.

Victoria Stag
Australia
Over 5 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

September 1, 2023

We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.

rugpublic
United States
Over 5 years using the app
April 8, 2013

Great interface with heaps of options! Looks slick on the site too...

Target Dry
United Kingdom
Over 5 years using the app
Edited June 3, 2015

Great app. The Yotpo reviews app has gained my business a 70% increase in business since adding the app. Highly recommend this app!

Personalized Baptism Gifts
United States
Over 5 years using the app
November 8, 2023

Great customer service from Arven! Helped me fix an issue in no time.

Silverly
United Kingdom
Over 5 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

August 16, 2023

John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!

Lunar Wolff
Netherlands
Over 5 years using the app