Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

September 9, 2014

Very easy to install, one improvement I would recommend would be for anyone who doesn't buy off your website that their review would appear as a "product" review opposed to a "site" review. Otherwise excellent.

Unreal Sunless Tanning
United Kingdom
About 1 year using the app
June 17, 2014

So easy to use, has an essential reminder email to customers who have purchased to remind them to review.
I works perfectly for our needs
Addrianna
Barry Doyle Design Jewellers

Barry Doyle Design Jewellers
Ireland
About 1 year using the app
July 15, 2014

App is working really well. Awesome to be able to encourage reviews by customers. Really happy. www.trdnz.co.nz

TRD
New Zealand
About 1 year using the app
Edited January 17, 2015

Amazing, flexible, powerful and well-done app. Fantastic service and response when I asked (and the problem was my own fault...). And the price is pretty darn good too!

Update: After many months with Yotpo we remain impressed. Any inquiry is met with immediate response and action. The app is continually upgraded and enhanced. A "six-star" app indeed.

Pearls.com
United States
About 1 year using the app
July 11, 2013

Amazing!
Works like a charm, very customizeable and really adds a level of trust in the quality of the products and the products.

Babygift.ch
Switzerland
About 1 year using the app
February 10, 2015

Great app! Got many good review for my store!

Lyons Trading Company
United States
About 1 year using the app
August 23, 2014

Best app i have on my store. Highly recommend it!!!!

K. GRANT PUBLISHING
United States
About 1 year using the app
September 18, 2014

Amazing solution! Strongest recomended!!! visite my site www.apolloracing.com.br and see by yourself.

Apollo Racing
Brazil
About 1 year using the app
April 9, 2014

Great app, easy to use and easy to set up. Very happy with it.

Vulcinity
United States
About 1 year using the app
November 26, 2013

Back into early this year, we switched from another review app to Yotpo. Everything is wonderful and smooth. We just wished that the review stars can show up in the collection page before entering product page. But we have seen Yotpo team working diligently to improve their app and adding more functions over the course of this year. Last weekend we found that Yotpo added code that you can add review stars and we quickly pasted to our codes to show star rating but we failed. We emailed Yotpo on Sunday and got response from Lucy on Morning and Tuesday morning everything is fixed and in place and the review stars show on our collection view nicely. Thanks for a timely and great job!
Besides the start rating, we found that the Yotpo added coupon promotion in emails sent out to customers. And lots of other thoughtful features are added this year. Very happy to switch Yotpo. Great job you have done!

ORLINAS BRA
United States
About 1 year using the app