Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 18, 2013

Love this app! I've had it a week and so far, so good! I really like that it does what is says it does.

Romance First Publishing
United States
6 months using the app
July 4, 2014

Fantastic App, easy to install and works perfectly. We have been surprised about how many product reviews we have been getting since adding this to the website.

Australian Gifts Online
Australia
5 months using the app
July 2, 2013

Great app! Installs and does what it's supposed to. Very pleased with Yotpo on my site!

Vele'An Passion
United States
5 months using the app
July 7, 2014

Great for us! Already getting traffic and orders! Easy to use and set up, too!

Danyel Cosmetics & Marli Skin Care
United States
5 months using the app
May 8, 2024

I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!

Shop The Courts
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

October 15, 2014

This is such a great App for my website, I LOVE it! My website is still very new but It really has helped with getting some great reviews and helping me with SEO. Their customer support has also been fantastic, Thankyou Yopto team!

Figbowl
Australia
5 months using the app
June 24, 2024

It seems like a nice app but we've not been able to use it fully. We have over 1,000 reviews from our customers that disappeared after Shopify's review app was no longer supported and was removed, but Yotpo import doesn't work. It just pops up a blank page with no option to import anything.

Perfumes
United Kingdom
About 9 hours using the app
Yotpo replied July 2, 2024

Thank you for the valuable feedback.

We're sorry to hear that you're experiencing issues with importing your reviews. We know how important it is to transfer your reviews and we are here to help you.

Our support team reached out to you via your support case, please don't hesitate to respond to it so that we can assist you further.

August 11, 2014

Simple to install, easy to use and exactly what I needed.

Zane Guitars
United States
5 months using the app
May 26, 2013

Awesome app. Everybody should use it to get reviews fast!

Covood
Germany
5 months using the app
July 19, 2014

YOTPO is probably the best app for reviews available. It's easy to setup and works like a charm. The fact that you can "set and forget" it, is simply awesome and a huge time saver.

Plus, it's super cool too see what your customers write about your products :D

The Moonlight Shop
United States
5 months using the app