Reviews (7,042)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

January 27, 2014

Such a fantastic and elegant app. I tried to hack together my own Shopify page just to hold the reviews that were pouring in, and they had the code sitting for me all ready to go. I didn't even think to look first because I'm not used to companies thinking about my needs so much. Was very impressed. The reviews I am getting and posting have very, very noticeably increased Superfight's game sales. I am very pleased with Yotpo. Which I have been calling Yotopo in my head, then just realized I was wrong when I had to spell it just now. Too late, Yotopo, the seed is planted too deep now. Thanks for such a great app!

Superfight!
United States
Almost 8 years using the app
November 7, 2019

I used the app to post reviews on our landing page, does the job perfectly and great customer support!

Hotteeze Heat Pads
Australia
Over 7 years using the app
Yotpo replied November 18, 2019

Thank you for your review, happy to hear you're enjoying Yotpo!

July 29, 2020

We recently integrated our Yotpo reviews with our website and we are very happy with the resulting page design and functionality. We had excellent customer service (thanks, Anne!) and help with the installation. We would highly recommend Yotpo and their talented team.

Ridge Merino
United States
Over 7 years using the app
Edited February 16, 2021

Junalou was so helpful in fixing an issue with how we installed the Yotpo code in our store! Yotpo is our go-to ratings & reviews platform, have been very happy with the free plan so far and will be upgrading!

Nourish Organic
United States
Over 7 years using the app
July 11, 2023

I encountered a snag with the product, but Allen M. was able to fix it for me within minutes. Thank you! I look forward to exploring the additional customization options that the product offers.

TommyOwens
United States
Over 7 years using the app
May 13, 2021

We switched to a new theme and needed help reinstalling the widget. The team was so helpful and responsive. Took less than 24 hours and all our reviews are back on the site customized to our branding, exactly as they were.

Urban Nomads
United Arab Emirates
Over 7 years using the app
November 13, 2019

Support team was very helpful and fast when we needed them. Great app! Reviews are great for our products and help with our sales.

ADA Collection Online Store
United States
Over 7 years using the app
Yotpo replied November 18, 2019

Thanks so much for leaving a review, happy to hear you're enjoying Yotpo!

July 9, 2016

Got good support in migrating from wordpress, looks like a good system, will make the leap to paid service soon

Droneshopcanada
Canada
Over 7 years using the app
March 25, 2019

Support is amazing. Pauline is very quick to answer our questions and really does a fantastic job helping us out!

Art-n-Fly
United States
Over 7 years using the app
Yotpo replied March 27, 2019

Hey Art-n-Fly, thanks for taking the time to write a review! Awesome to hear you're having a great experience with Yotpo and that you received the help you needed quickly from our team.

Edited May 12, 2022

YotPo is great and the customer service is even better. We've integrated the reviews into our site with star ratings, reviews, etc. Once we got everything set up (which was easy and customer service helps with any questions), we set automated emails and the reviews have just been flooding in.. Also a little shout out to Nick S who held my hand through all my questions and got our reviews exactly where we wanted them!

Grassracks - Bamboo Surfboard Racks | SUP Racks | Ski Racks | Bike Racks
United States
Over 7 years using the app