Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 1, 2024

Thank you so much for your fast service! Arven helped me with so many issues, I'm amazed! You're the best, I can't explain how I'm grateful for your help. I got all of the infornation with clear explanations, amazing service and support team!

ALL DAY JOY
United States
9 days using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

August 25, 2013

I wish I found this app when I first opened my store, I just love it!!! I even installed all the other features they offer with it, THIS IS A MUST GET APP!! Best app on Shopify!!

Let's Journey into Fashion
United States
5 months using the app
September 16, 2014

Simple install, clean look and review capture system seems to work efficiently. Definitely a great option for gathering and displaying customer reviews.

The Ropeit
United States
5 months using the app
November 22, 2024

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Ciao Imports - Authentic Specialty Foods
United States
November 22, 2024

Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!

Displaysense
United Kingdom
May 22, 2013

Really good. The customisable auto email after purchase is a great feature by itself. Then add product and site review functionality - with moderation, social sharing, fine customisation & full CSS control, SEO and more, then you've got a fantastic app. Oh... and it's free! Excellent app, must have.

Spoilt Pets
United Kingdom
5 months using the app
August 24, 2014

I bloody love yotpo. Seriously. Best app on shopify hands down. Definitely recommend. thanks ;)

nic-nac
Australia
5 months using the app
Edited May 26, 2015

This is exactly what I wanted and fantastic support!
Thanks to the team at Yotpo!

Air Plant Décor
Australia
4 months using the app
February 6, 2024

Great service!

Floating Pearls
United States
Over 8 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

May 8, 2013

Brilliant! Great way to get real reviews on individual products, worked really well!

Skips Educational
United Kingdom
4 months using the app