Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

May 30, 2014

Fab app. Wish I had installed it sooner. Easy to use with great support. Adds an element of trust to webstore for new customers. Very pleased.

Villancher Fashion Jewellery Boutique
United Kingdom
Over 7 years using the app
December 8, 2022

I have been with Yotpo for a long time and the app is great, it's super helpful that it will automatically send out review requests, it's easy to navigate and the push to social is a nice feature. Thank you for the support today Simoun!

Family Affairs
Switzerland
Over 7 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

June 2, 2013

Great app! Very easy to install and it looks great! I haven't received any reviews yet but hopefully I will soon!

Collette's Closet
United States
Over 7 years using the app
Edited April 15, 2024

Love Yotpo! The app works perfect. Getting reviews is easy and automatic. Customer service is great! I had to change some reviews from one product page to a new one and Yotpo had clear and easy instructions on how to do this. The customer service team are quick to reply and help. Thank you John!!

Trasto
Panama
Over 7 years using the app
Edited June 11, 2021

Manny looked at the account and made sure everything worked correctly on Yopto's end. I'm looking forward to seeing the google star rating on our google shopping ads in 4-6 weeks. Thanks, Manny!

Krumville Bake Shop
United States
Over 7 years using the app
January 7, 2015

This is our preferred on site third-party review app. Thanks Yotpo. Great app!

Washington T Shirts
United States
Over 7 years using the app
February 14, 2022

Donald was super helpful and answered my questions questions quickly and clearly. Very impressed. Thank you.

Naturel Collagen
Canada
Over 7 years using the app
April 29, 2022

I appreciated having live chat. Eunice helped me install a badge. I was able to get the project done quickly.

Athena Allergy, Inc.
United States
Over 7 years using the app
January 23, 2014

Amazing app. Easy install and great help from Yotpo customer service.

AMG Naturally, Inc.
United States
Over 7 years using the app
Edited June 7, 2021

JamesYotpo gave me this evening. I was having difficulties exporting my csv report. He downloaded it for me. Very swift and helpful service.

RnA ReSet
United States
Over 7 years using the app