Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 28, 2024

Great App - Helps give my customers reassurance on their purchases and brand trust.

Also customer support is great, thanks so much!

You blooms
New Zealand
Over 6 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

July 16, 2014

Great app! You can see it in action at www.EndlessSurvival.com

Endless Survival
United States
4 months using the app
March 14, 2024

I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.

Unbranded Co.
Peru
Almost 5 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 26, 2024

Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.

House of Dim Sum
South Africa
Over 3 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

November 26, 2022

Nicole is terrific - very patient and kind in helping me update our newly installed reviews. Thank you for your quick efforts and solid work!

MexicanVanilla.com
United States
Over 10 years using the app
July 31, 2013

Great app. I have a bit of a problem setting up the widget but Dave Bradford been very helpful.

CHOCODODA
Netherlands
4 months using the app
March 1, 2014

Best app we've used - it's well designed, intuitive and has brought instant results. We've already added it to our second website. Can't recommend this app highly enough, many thanks for creating it!

sgt.smith
United Kingdom
4 months using the app
May 6, 2013

Just getting used to this whole APP universe , I never used to need them. But if you don't have them now you will drown without knowing what hit you.
I searched for the one that seemed to attract the most people with highest ratings and easiest skill level.
BING, if thos are your criteria.this is your App. ! I got stuck on implementation of the widget, not sure why, I've done it a couple times previously but this time it just wouldn't fly. Dave was Speedy Gonzalez and helped immediately.
YOTPO to the rescue ! and on a Sun. !

KC
CHO Chief Hair Officer
Killer Strands Hair Clinic
www.killerstrands.com

Killer Strands Hair Clinic
United States
4 months using the app
August 6, 2020

Absolutely brilliant app and I got immediate support from Sheen when I was struggling to add my reviews to my website. 100% recommend

Echo Designs
United Kingdom
Over 10 years using the app
June 7, 2014

I love this app! Used other review apps and never got any customer response. BUT this app really does work and the social function is great and I have already had orders from the reviews I post on to my facebook and twitter :)

This app is a must!

Dolly Mixture Clothing
United Kingdom
4 months using the app