Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Both Albert and Rilu were incredibly helpful in two different scenarios. They worked through relatively complicated tasks with me, making the process easy without making me spend a ton of time on it.
SUCH an EASY experience to work with Kenneth John M! Thank you for helping me to set up my reviews carousel code. Thanks for the fast and patient service.
I've been happily using the free version of Yotpo for several years. Now that I'm rebranding with new colors, I needed a little help getting everything in the widget to display perfectly. Fortunately, Donald answered the other end of the chat. He was extremely attentive to my inquiries and truly went above & beyond to assist me. I'm so glad he was available to help me today. :) Yotpo has AMAZING customer support. You rock, Donald!
Social Proof is everything. Yotpo has been really instrumental in helping us to build trust with potential buyers by providing us with easy way for us to obtain and aggregate testimonials.
Hi there, thank you so much for your review! We're thrilled to hear you're seeing (and enjoying) the benefits of Yotpo.
Jeorge was excellent. Super responsive in resolving my issue and even helped me install a widget as I was nervous I would do it incorrectly. Thank you for your awesome customer service Jeorge. It is greatly appreciated!
They have excellent customer service even without using their premium service. I was able to have them import my google forum reviews straight to my reviews carousel!
Yotpo Reviews app is a must have. The feeling of seeing your customer/clients reviews let you know that you’re doing a great job. The support you receive from the team is top notch. Example: I recently updated my theme and for the life of me I couldn’t figure out how to add the app back in. So I send a request for assistance late that night like around 11am. Received an immediate reply back from Manny who jumped right in. I fell asleep shortly after, woke up the following morning to an email saying all fixed. That is what I call TOP NOTCH SERVICE. Thank you Manny for all your help. Never once did they make me feel incompetent. Which I truly appreciated ❤️
Great app, frees up my time !!!!!
Customer service is prompt and people know their stuff.
Highly Recommend
Shout out to Ruzsel John N who gave amazing service
Thanks for leaving a review, we really appreciate it.
Excellent App. Lots of options that assist with building Customer Trust. Excellent customer support Live Chat is a winner - seem to always find solutions immediately. Thanks
Best Service ! PAULO Really helped me. He installed the code in our shop !
Fast, Easy, dnd very advanced app !
Thanks again.
Thanks for the great review, Café Liégeois Canada!