Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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I have been using Yotpo app for quite some time and for a small business it has been so helpful in growth and understanding what customers are liking (or not). Recently, customer service was so helpful when one of my customers caught something in an email for a review and it was a gliche on my doing. James from Yotpo was quick to help me resolve this via the chat and so relieved it was an easy fix.
I've now clocked in 50 product reviews for my website thanks to Yotpo. It's a great app to have that's a no-brainer for your website.
They helped explain the difference between the paid plans and free. I ended up signing up for both the SMS service and the upgraded Reviews app, and I'm confident both will generate more sales. The free Reviews app is what established my trust in yotpo.
Changed my Shopify Theme to an outside provider rather than on the app store and YOTPO helped me every step of the way to get it back up and running with custom code so I could show my reviews on collection and front page!
Thank you so much for taking the time to write a review. We're so happy to hear our support team is hitting the mark!
Amazing app! I have been using YotPo for several years on my store Curly Heaven, it's a great way to show reviews from real customers, it provides them with a sense of trust that leads to sales. Customer service is also always on point, everytime I have a question or concern it gets handled on a timely manner, huge thank you to Junalou and Manny for providing me with great assistance! CURLYHEAVEN.COM
Yotopo is great! I highly recommend. Easy to install and looks clean and professional.
Great and very full featured app! I hope it helps us like it has helped so many other vendors!
This App has allowed us to easily set up a review system for products on our site. What's more is that it accessed our email list and automatically requested reviews from past customers. Above and Beyond what I expected and its Free. Highly recommend.
Product support with Donald was outstanding! Perfect help from someone who knew the product very well!
Radly was very informative and quick to point me in the right direction. Customer Service was an A+!