Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 2, 2023

Stephanie provided prompt assistance in adding star ratings to our new theme and customizing it for our needs.

Discount Beauty Boutique
Australia
About 10 years using the app
October 20, 2014

Definitely noticing increased sales from adding reviews to our products! Also we are using heatmaps and the data is confirming that our visitors are paying close attention to these reviews.

Australian Woodwork
Australia
4 months using the app
November 23, 2013

This app has everything you could ask for. It's amazing

San Sebastian Food
Spain
4 months using the app
May 29, 2013

Overall very impressed.

- Easy installation
- Instant benefits
- Great Integration / Customisation
- Brilliant support from Dave and the team

Very impressed!

Chris

Android Direct
United Kingdom
4 months using the app
July 17, 2023

not only a great app, but the service is what makes me stick to Yotpo. Arven S, from support helped me today and was incredible.

Hawkins & Shepherd
United Kingdom
About 10 years using the app
Edited October 22, 2024

Great app. Used the free version for years, always liked the look, feel and functionality. The reviews really stand out. I finally ponied up for a paid version, and have been blown away by the excellent support via live chat - a special thanks to "Sugar Ray" on the Yotpo team for spending 2 hrs with me @2am lol. A company is only as good as the support they provide if something isn't going quite right or is tricky, and a heavily tweaked template can result in those tricky situations. Thx guys, will be installing in future builds, too.
Update 2023-01-25 - more great support, this time from Simoun Francis S. Yotpo isn't the cheapest option, but their customer service has saved me a ton of time and headaches, which has made it worth it.
Update 2024-08-25 - more great support, from Doner - thanks for the help buddy!
Update 2024-08-30 I was back for more upgrading, and Arven S made it quick and easy and gave me a little lesson in coding, too :)
Update 2024-10-22 Thanks Daniel P for the help via chat today!
Thanks Yotpo!

TallEarth
United States
About 10 years using the app
December 24, 2014

This is our favorite independent review app on the Shopify apps marketplace. This app automates the review process and makes things extremely easy for us to collect Third-Party independent reviews from customers automatically.

Mink Eyelashes
United States
4 months using the app
August 21, 2016

YotPo is the total package when it comes to Shopify Apps. The functionality of the app is very easy for customers to use and to manage on the back end. Every time I have needed a tweak to the app, the support team is very quick to take action. Reviews are such an important part of a customer's decision making process. The review service from YotPo is by far the best review app on Shopify.

Givethembeer
United States
About 10 years using the app
May 22, 2016

Good tool. The free version is enough for what I need for now.

Vj Galaxy
Spain
About 10 years using the app
January 23, 2014

Great little app. Easy to install and maintain.

Messenger Bags Company
United States
4 months using the app