Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited June 15, 2023

Muito bom atendimento, parabéns Kenneth John M, muito atencioso e humano, tirou todas as minhas dúvidas e foi além em me ajudar.

Casa do Importado
Brazil
7 days using the app
Yotpo replied June 15, 2023

Thank you for sharing your thoughts with us!

February 9, 2022

Yotpo is the best review app out there! They have the best feature but also, and this one is important to me, best support service. They always answered my questions quickly. Thanks Yotpo!

Plug by Must52™
Canada
7 days using the app
Edited June 24, 2021

Honestly, best customer service on an app i've ever had! Orly replies on chat straight away every time and is very helpful! Highly recommend

Huxford Grove
Australia
7 days using the app
February 17, 2022

I have just signed up to Yotpo and was having some difficulties ading reviews onto my shopify site. Eduardo.R was an amazing help to me on the live chat. He was able to fix all my issues in a timely manner, his customer service was amazing! So happy and i hope to work with Eduardo again! Thankyou!

Love Note Co
Australia
7 days using the app
September 27, 2022

Great customer service. Djan was very helpful in transitioning my reviews from another platform. No way I could have done this on my own.

maverickscoffee
United States
6 days using the app
August 29, 2016

Like that customers can review, but the jump in price to having the ability to post comments on social media is way too much

Hanblechia Designs
Australia
7 months using the app
October 29, 2023

Great customer support! and all around great app. I worked with Warley to help me get something resolved on the weekend and was helped out in no time.

Estate '98
United States
6 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

March 22, 2021

I really Thank Ellen a lot for the genuine help!! Yotpo is great app and support. I want to continue this app.

ISEYA Online
Japan
6 days using the app
August 2, 2022

I need a little help setting up my reviews on my new Shopify site. Ronel R. at customer service helped me fast and correctly. Wonderful help.

Hello Sudz
United States
6 days using the app
April 18, 2023

Great customer service Joian Z
Great customer service Joian Z
Great customer service Joian Z
Great customer service Joian Z

Dr. Nigma
United States
6 days using the app