Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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This is a great app, but terrible customer service. I have contacted the support team and received no help. This is such a shame, considering all the reviews I have read rave about the excellent customer services and subsequently, this was one of the main reasons I had chosen to go with Yotpo.
When reading Yotpo's tutorials they stated that when customers leave a negative review it is because they are disappointed and their expectations were not fulfilled. This is sadly the case. Once again, I would like to reiterate that the review system is still good.
I am the 1000th person to review this app. It is excellent but it's pricing is outrageous and clearly made for large and established stores. YotPo is for business owners who don't want to or don't know how to do the things that this app does, and it does a good job at doing that for them.
simple to install and use great clear instruction.
Doner P is a wizard! Helped me to translate the whole thing to another language in no time! Really good service and I hope the APP is as good as the service. Thanks again! :)
Just installed and tested it. Works great! Connected it to my FB page and the review posted seamlessly. My store isn't launched yet, but I look forward to users being able to post reviews with this tool!
We received excellent customer service by Junalou today, they not only helped with our issue and resolved it for us but had excellent recommendations as well!
Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.
Chat communicates timely. Hopefully, after subscribing to the plan, you'll be able to open up all the features you need, rather than manually setting them up, which will save you a lot of time.
Excellent app, helpful support, very useful even on the free plan, highly recommended to all starter store owner;)
Extremely hard to use. I upgraded then down graded to the free plan. So stressed out using. I dont know why it has to be this difficult. and its like you read the instructions but it tell you nothing. Customer service was helpful but the app is too hard to use