Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Jo Lorenz is very cool and pro ! thank you for all I will recommend your service !
Thank you so much!
Great customer support. Great app. I was able to set up in a breeze and everything is just running itself now at this point.
I had some issues with adding the widget on my website but I had some help from the staff (Doner P) and it worked perfectly fine after that. Great app!
Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.
Easy to implement. No issues. Love their live chat support! User experience is smooth and loads fast.
When I finally got hold of someone the service was very efficient and helpful. I would say though that I had tried to get someone to call me a number of times but no one did!
I gave 4 stars because I have just installed and don't know how it works yet. But The customer service was awesome. Lemuel was very quick to help me install the app to my site. i am very grateful for the chat feature.!! Hopefully I can upgrade to the better plan sooner than later!! i think this will work out
Unfortunately not usable in German, due to really bad translations and no opportunity to change that.
Thank you so much for taking the time to leave a review! This is exactly the kind of feedback that helps us improve. We've taken the time to work on our translation abilities - Yotpo now offers localization for the widgets, landing pages, and review request emails. Feel free to reach out if you have any other questions.
Love it! Definitely a must for your store. It has provided me with the opportunity to understand what my customers like and do not like.
This is the first time we have had reviews on our site, having looked at all the feedback from previous users we went with Yotpo, it was the right decision, it's easy to use and the support is great. We had a few technical issues, and Paul helped us straight away to get everything looking the way we wanted. Great job Yotpo!