Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 5, 2020

This app works really well with no issues. They have a super responsive customer service. Was able to get my Etsy reviews transferred over relatively quickly. Thank you, Mary!

Elisamama
United States
7 days using the app
July 6, 2022

Great customer service very happy with the support with importing my reviews as i am not an computer expert it was amazing to be provided with all the information and solutions.

Glow Skincare
United Kingdom
7 days using the app
March 15, 2022

I recently installed two Yotpo apps and the support I've received so far has been great! They are quick to answer and help me with app settings

Spark Naturals
United States
7 days using the app
June 11, 2022

a great app to collect reviews from my customers. Allen was also very helpful & fixed how I would like my products page to look very quickly! Highly recommend!

Haven Interiors & Lifestyle
Australia
7 days using the app
June 13, 2020

I installed the app and asked the team to support building the site.
Great service and quick response. Can't ask for more.
Will see how it runs in the future.

Quevina.com
China
7 days using the app
June 15, 2021

Had help from Orly. Very professional in helping installing YotPo to my Shopify page. Very helpful.

BiogeniX
United States
7 days using the app
October 30, 2017

We gave them a try. The sales team is very pushy and the app is overpriced compared to its competitors. From our experience they have very sub par customer service. We just switched over to Judge.me as it has all the capabilities Yotpo does at less than half of the cost. Shopify reviews also is a great app if you're just starting out.

Vaya Island Llc
United States
7 days using the app
November 24, 2021

Great app, definitely one of the cleanest looking review apps. Eduardo R was very helpful on the support chat when needed.

Enwhiteteeth
Australia
7 days using the app
September 15, 2022

Simoun Francis from the support is super helpful. With the help provided, we are able to move forward quickly to launch reviews on our site!

Hero Kiddo
United States
7 days using the app
April 27, 2020

A really good APP, easy to use and helpful, when i having problem, i can always ask them help, great customer service, thanks

MecArmy
China
7 days using the app