Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Reinier D was extremely helpful, thank you! The issue I was having on my account was resolved. Highly recommend this app for business.
I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others
great app! exactly what i was looking for. also kind and helpful customer service which made installing it a lot easier.
THANK YOU, THANK YOU, THANK YOU, THANK YOU SOOOO MUCH Josephine E. i needed help about fixing stars on Prestige theme! On products pages and collection. she made everything as i ask her! GREAT GREAT GREAT JOB!!! Thank you so much AGAIN!!! I RECOMMEND THIS APP 200%
Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.
Great customer support! The developer that built my site failed to complete setup of Yotpo so reviews were not showing on my site. I discovered this after parting ways with the developer and didn't want to go back to them. Yotpo customer support jumped right in and finished the setup for me with no questions asked. Excellent.
Thanks so much for taking the time to leave a review. Happy to hear our customer support team was able to get everything up & running smoothly 👍
Not happy. While using Yotpo for free before they changed how their app works, I collected 6 reviews. But, that's all the app could do. Collect reviews and nothing else. If you want everything else, it's something like $300 per month. Disappointing. I wanted to learn more about their pricing structure, but instead, they want me to talk to some random guy over the phone to talk to me about how Yotpo can benefit my shop. Well, of course it would benefit my shop. It's just TOO EXPENSIVE. Make the pricing structure public for crying out loud.
I've started to use the app recently and I love it. It is user friendly, well designed and even at a basic level so helpful. Highly recommended! The customer service was so helpful, Louanne helped me so well and even went an extra step to solve my issue. Thanks ;)
Hey there Nebedai! Thanks so much for the great review! We are glad to hear that you are happy with the customer service!
great app, and amazing customer support.. they helped me out thought their online chat in 5 minutes. I can highly recommend it
Thank you for your review. We're happy to hear our customer service was helpful and that you're running smoothly now.
They offer so much value! And they offer a great look too. Thanks for the awesome app guys!