Reviews (7,047)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel
Excellent support team. The product has a good management interface, but needs clarity on some of the products and features.
James Edmar was super helpful and responded quickly to my concerns!
Can't wait to use this app, super confident with your responsive support group!
Support is second to none. Simoun Francis S helped me install the app and checked everything was fine and the support I received from them was fantastic.
Excellent. I had fantastic help from Manny to get the app set up and running in my store. He installed the widgets for me, which would have been huge stumbling block for me otherwise. I'm really impressed with the level of customer service which has been above and beyond. Now to just wait for all those 5* reviews to come rolling in!!
Love it so far. Chatted with Allen M who was super helpful. Glad I switched to this app! :D Used Loox before and their customer service and prices where not as good as Yotpo.
Yopto Eunice was amazing - thank you for all of your assitance, solved my problem quickly and easily
I'm new to the app but the customer service is great. I haven't been able to test the features yet but the customer service's willingness to help is much appreciated! Thank you so much Sheen for your excellent customer service!
I thought this app would be helpful but it only sent like 20% of the review emails. Most customers have reported they never received a review email. Waste of time!
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Good customer service. Great app. I recommend Yotpo. Had some issues and customer service fixed them straight away.
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