Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

December 10, 2017

the program works well but it is extremely is high. We are looking at $300 + for their app. i will be switching to a different provider
AS for removing the code after installing is a nightmare. I WOULD NOT RECOMMEND USING THE TRAIL.

Dermacol Comestics
United States
3 days using the app
July 29, 2021

I've just spent 15 minutes on a google meeting with Mary Ann and the service I received to help position the stars was exceptional! Definitely recommend!

Super Me Smoothies
New Zealand
3 days using the app
June 11, 2021

Eunice was amazing and so helpful! 5 stars!!! explained Great customer service!!! He stayed on the chat and waited while I got confirmed where the widget needed to go!

Lab to Beauty
United States
3 days using the app
April 13, 2023

Nicole L is really good!

I would really recommend this app. Great for everything. Good customer service,

GlobalCarAccessories
Sweden
3 days using the app
October 21, 2022

We have migrated our store from Woo commerce to Shopify and were really worried about consequences. Simoun Francis has helped us every step of the process and made sure the reviews were uploaded at exactly the right time. I can not express how grateful I am for the help and how pleasant and professional Simoun Francis has been every time we have been in contact. Big THANK YOU!!! /anna

Comfydence
Sweden
3 days using the app
January 10, 2022

Allen at Yotpo was really helpful. I have found tech support to be surprisingly good, they've gone into the back-end and really helped work out some things we are very particular about.

SauntEyewear.com
United States
3 days using the app
December 22, 2021

Amazing service by Howell Keith, quick and great quality work! really recommend using there services. Great app overall

LifeXpanded
South Africa
3 days using the app
October 27, 2021

Amazing app and amazing customer service! Easily set up and super helpful when I needed help!! Thank you so much.

פוקה ישראל
Israel
3 days using the app
January 20, 2022

After a few teething problems, I am pleased with the site. A big shout out to Keith Howell, who was really helpful in helping me understand the issues and correct them. The email review requests look professional

Zig and Star
United Kingdom
3 days using the app
December 18, 2023

Rhenant was great. They helped out super quick and all my questions were answered,

ChrgeApparel
United States
3 days using the app
Yotpo replied December 20, 2023

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