Reviews (7,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Just started using it a few days ago and so far so good. I had an issue with the setup and Don helped me quickly. Thanks much!
This was really easy to set up and start using and the results are great. I had one slight issue which was resolved very quickly on the help chat with Manny who was extremely helpful. A great experience in all, would recommend. Update: just had another query and Sheen was able to help me very quickly.
Rhenant at Yotpo Support was very helpful updating some account settings that needed to be changed. So far, my agency has had a good experience with Yotpo and their support team. Would recommend them for websites looking to add review capabilities!
Great support by Allen from yotpo. The tool looks good as well so far allthough I need to still test it some more to make sure.
Yotpo is so much more than just a review app. We love this app and it pays for itself over and over again each month.
I decided to use the app mainly for the reviews widgets, but I was pleased to discover all the different features it offers and the wonderful customer support they have, Lemuel C was particularly helpful and assisted me with all my concerns.
Very bad! The website says you can edit simple things within your brand kit and it will display those changes across email and on-site widgets. Until you try and then they say you need to upgrade to the most expensive plan to make the changes because those aren't included despite what the clear verbiage says. They do not want to help you, just upsell you.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Lemuel was awesome to work with and helped install my new review program. Looking forward to seeing how YOTPO works for Chloe and Lois!
Ran into a bit of a snag with the installation but the support team was exceptional! Support (Rhenant) at Yotpo had the install completed in 10 minutes and reviews were showing on my site. Great interface, easy to use for you and your customers.
Customer service is extremely slow to respond! Only by email and I than you have to wait app 24 hours for an answer. Please have a chat tool installed!