Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

February 7, 2014

I'm so glad my customers can see other peoples reviews. It definitely helps increase sales when you sell a product that is "even better in person". Thank you for offering this service for free Yotpo!

SugarBomb Co.
United States
13 days using the app
May 29, 2023

Wonderful service setting up the app from Simoun Francis !!! Everything is looking wonderful, THANK YOU !!

Stillrite Home Distillation Superstore
United Kingdom
About 10 hours using the app
August 30, 2022

Best review app out there! This is the only one I use for ecommerce. Very customizable and very simple to use.

Frosty Hemp Co
United States
About 9 hours using the app
October 27, 2022

I absolutely love Yotpo, I have the app on 2 of my stores and I look forward to opening more stores so I can install this App. Its so easy to use and looks great aesthetically on my sites. I couldnt be happier with this App and team

Totally Home Decor
United States
About 9 hours using the app
April 15, 2022

Great app great support great people highly recommend, Great app great support great people highly recommend

Starest
United Kingdom
About 9 hours using the app
May 26, 2013

Great app! Fabulous for new businesses to gain clients trust. 5 stars

DAHABO
United Kingdom
12 days using the app
Edited September 24, 2017

I uninstalled this app but still appear on My site. Do not install this app. Code can not delete

Freeshipping Center
China
10 days using the app
January 19, 2023

This APP change my life. user friendly and good for small businesses like myself. customer service is amazing, fast and help you out quickly. very satisfied. highly recommended.

Chayadesilva
United Kingdom
About 9 hours using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

April 3, 2023

good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.

DOUGHSTREET
Australia
About 9 hours using the app
December 21, 2020

Needed some help and support was great, responded very quickly and resolved my query. I am happy with the support Gimbert gave me

In-Essence
United Kingdom
About 9 hours using the app
Yotpo replied December 29, 2020

Thanks for leaving a review! We're happy to hear you had such a positive experience with our support team.