Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

November 14, 2022

awesome customer service! very happy so far. I reached out with a few questions, and they helped out right away.

funner surf
United States
1 day using the app
January 6, 2023

There are some problems with the settings. The live agent took care of it right away and was easy to talk to.

TEDDYBOB.US
Canada
1 day using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

December 1, 2023

Had a few questions regarding an upgrade and Doner was great in answering the questions I had with clarity and swiftness. Thank you.

Peugeot Watches
United States
About 22 hours using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

April 16, 2021

Service client au top ! ils ont répondu à ma demande rapidement et avec efficacité. Franchement rien à dire

LA FOLIE DU BAVOIR
France
1 day using the app
January 4, 2022

Nick did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future

Liba USA
United States
1 day using the app
October 4, 2023

Die App gefällt mir bis jetzt sehr gut. Auch der Kundendienst ist sehr hilfreich. Herr Döner hat mir sehr geholfen.

Vidaboost
Germany
About 24 hours using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 8, 2022

We are just now using the app, but the customer support has been amazing as we are launching. Robertini was so quick to respond and addressed every issue I had.

LANSHIN
United States
1 day using the app
July 10, 2022

It's a good reviews app, excellent customer service with good knowledge. the free version do alot of things

Fitlife
France
About 24 hours using the app
January 18, 2023

Joian Z was great at helping change the appearance of our widget on the site from showing 5 reviews to only 3.

Loveliga.com
United Kingdom
About 24 hours using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.

September 11, 2023

Warly was awesome and went above and beyond to troubleshoot my issue!

UNHOLY WATER
United States
About 23 hours using the app