Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 6, 2022

got great support from Donald U via chat - super friendly and helpful. This review is making me get to 100 characters...

Constant Mountain
United States
1 day using the app
November 2, 2022

To be fair, I just started using this app to generate product reviews. I like how customizable everything is so that I can keep visuals on brand. So far I really like it and the customer support has been above and beyond awesome.

Cleban & Daughters
United States
1 day using the app
February 7, 2024

Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.

myskinbcn
Spain
About 23 hours using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 6, 2022

Daniel P. from support was very quick in solving my problem and his solution is helpful for me. Thanks for your quick response.

Kelly Kettle Australia
Australia
1 day using the app
August 9, 2023

Excellent Service! Extremely fast response time! I had a minor issue with widgets not displaying exactly where I wanted them, and this issue was resolved straight away thanks to Rhenant and Allen :) Definitely recommend!

66fit Australia
Australia
1 day using the app
September 1, 2021

I love this app. Even when I chatted with a very nice and person that knew what he was doing helped me. His name is Eunice. I want to thank you so much I highly recommend this app. I have used others and they can't compare

Glitzy Ringz
United States
1 day using the app
May 9, 2024

Gabriel is amazing! So helpful and efficient!

MargalitRings
United Kingdom
39 minutes using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

May 12, 2021

I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel

Olive & Rosie
United Kingdom
1 day using the app
December 21, 2023

Very helpful and patient support. Joian Z solved my problems. Thanks!
App is pretty good as well.

Top Shelf Grind
United States
1 day using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 28, 2022

James Edmar was super helpful and responded quickly to my concerns!
Can't wait to use this app, super confident with your responsive support group!

Natalia Naomi Brand
United States
1 day using the app