Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 29, 2020

I have only had the app for less than 24 hours and already received 7 positive reviews from our customers. I was having trouble installing the widget on my own, but Josephine was super helpful. She installed everything including adding reviews to my collection page. Now our site looks even more credible. Love this all and the quick and professional customer service! Thanks Josephine!

DA SPOT NYC
United States
1 day using the app
October 31, 2021

アカウント設定上のメールアドレスを変更したく、ヘルプなどに情報が見当たらなかったことから、チャットでのサポートをお願いしました。
Yotpo側ですぐに入力変更対応してくれ、その場でたった数分で解決しました。
スムーズで温かなサポートに感謝しています。

オパ処あさひ
Japan
1 day using the app
March 7, 2023

Put a chat request in and had a person within minutes! Doner P. was amazing and fixed my issue and it now works the way I want! Kudos Doner!

The Soda Coaster®
United States
1 day using the app
Yotpo replied March 9, 2023

We appreciate your feedback, thank you!

September 3, 2021

Yotpo Radly was very helpful and patience resolving my issues. I am very pleased. Thank you so much Radly.

Sugarloaf Greenery
Australia
1 day using the app
July 23, 2023

Daniel P. was amazing. Helped me add my widget to the homepage of my site without me having to do a thing! Can definitely recommend

Abode Haven
Australia
1 day using the app
January 9, 2024

Rhenant was fast, thanks.

Hevoluta
Italy
1 day using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

October 4, 2022

Rhemy R. is amazing and FAST! He went above and beyond to fix an issue we were having. Would highly recommend him and this app.

GetSprints
United States
1 day using the app
August 13, 2019

I had trouble installing the widgets and Jenny from the customer success team was quick to help me out - can't wait for our reviews to star rolling in!

Belyn Key
United States
1 day using the app
Yotpo replied August 28, 2019

Excited to join you on your journey, Belyn Key! Thanks for taking the time to leave a review :)

June 11, 2022

Great customer support from @Happy tonight! I am so appreciative of the help and we already have reviews coming in!

Werner Firewood
United States
1 day using the app
December 1, 2022

Service help me a lot thank you for assisting my concern I hope all your staff is the same that I talk :)

PC Zone
Philippines
1 day using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!