Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

November 29, 2013

Really easy to use. Love watching the reviews roll in and getting feedback from the ones who have purchased and are using our photoshop tools. Having an online presence kind of disconnects you from your audience and this app is awesome for finding out what they really think. It was easy to install and i loved the coupons options for reviews. I love how it integrates with Facebook and Twitter automatically. The tracking info is also very nice and on a free app, I can't believe what it can do for you. We love this app. Just give it a try.

Woody Walters Digital Photo Candy
United States
9 days using the app
Edited April 9, 2022

Customer service was brilliant! I had only just installed the App into my Shopify store and had a few questions that I couldn't find the answers in the Help Centre. The online Chat feature was brilliant - Orly P. was very helpful, and was able to give me the exact help I needed. I can't wait to get started using this App now.

La La Lea
Australia
About 7 hours using the app
May 31, 2016

Great app! Really beautiful to use and works well on my site, customers can leave reviews through the email or by simply clicking the review button online, I love it. Thank you!

Atalya Designs
United Kingdom
9 days using the app
August 30, 2018

Great customer service! Simple to use, offers a lot of great features.

Courierware Messenger Bags
United States
9 days using the app
September 1, 2016

This is a great app very useful to our shops! https://fancy-garden.myshopify.com

Fancy Garden
United States
9 days using the app
December 5, 2014

Best free review app on Shopify. Thanks!

USA Medical and Surgical Supplies
United States
8 days using the app
Edited May 13, 2023

I had an issue on Yopto Reviews app and contacted the Live Chat Support. Simoun Francis helped me to solve my issue. Thanks to him my issue is now solved (need to wait few hours to check it but I'm confident).
I refresh my review some days after writing it : finaly the issue was not solved and the support is not capable of solving it (there was supposed to keep me in touch by mail, I didn(t receive any mail yest after 2 days). Unfortunately, I tried another Reviews App that worked fine without any issue. I decided not to use Yopto.

Coucou Les PtiBoutchoux
France
8 days using the app
Yotpo replied June 15, 2023

Thank you for sharing your thoughts with us, and our apologies for the inconvenience. After looking into your account, we learned that our team was able to resolve this issue for you. If you're still experiencing issues on your end, please reach out to our team for further assistance.

September 6, 2022

Rayne R offers a lot help, thanks will test other functions later and give an updated review. It's a good app overall

My Store
United States
About 6 hours using the app
May 3, 2022

Had trouble installing the product widget and support helped me out. Very grateful and thanks Allent!

Bowes Signature Candles
United States
About 6 hours using the app
July 30, 2014

Great app, really encourages people to review your site. Great for automated interaction with your customers. Highly recommended!

Bee Mercy
United Kingdom
8 days using the app