Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 4, 2022

Nice app for product reviews and boosting loyalty. Support from Ronel is perfect and quick.
I recommend

Smily Teeth
Netherlands
About 2 hours using the app
March 6, 2022

Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.

Sporthunger
Germany
2 days using the app
Edited September 28, 2018

Customer service is extremely slow to respond! Only by email and I than you have to wait app 24 hours for an answer. Please have a chat tool installed!

waytoplay.toys
Netherlands
3 days using the app
March 4, 2022

The customer support is fab and the reviews work brilliantly! I Reccomend it for shops as its easy to use.

The Ives
United Kingdom
About 2 hours using the app
September 9, 2021

this app has helped me in retaining clients, get new ones due to reviews dropped. and when i needed assistance, the support team member was prompt and efficient, helped me transfer old reviews to my new site. Eunice was a life saver. definitely reccommend

Cico Collection
United States
About 2 hours using the app
May 7, 2021

Junalou was incredibly patient and helpful with getting my yotpo account set up properly. Junalou helped me import my existing reviews, customize the placement of the widget on my site, and double-check that the look and feel matched what I was going for. I'm excited to collect more reviews!

Corey Egan
United States
About 2 hours using the app
Edited August 27, 2022

Incredibly helpful and amazing service from Kenneth John M and Simoun Francis S as they helped me install widgets onto my theme.

Nurtur Tea
Australia
About 2 hours using the app
November 13, 2023

Daniel P is very good at what he does, thank you for your help

backtovida
United States
About 2 hours using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

January 1, 2017

Be careful when installing this stupid app. They automatically sent an email to every single customer of mine without even asking for an approval.

Extremely stupid automated feature. Instantly uninstalled this. My better recommendation would be Stamped.io , known as Product Reviews Addon in the app store.

They don't even reveal their pricing on the website. Blatantly slow customer service as well.

Koyara
Malaysia
2 days using the app
August 16, 2021

I used this app to add reviews to my shopify site. Unfortunately, I was not able to figure out how to customize it myself after the app automatically added the reviews but I reached out via the chat option and Ronel did a perfect job getting it to look exactly how I wanted it to and even guided me and showed me how I can customize some colors...oh and this was done at like 11pm as well!

Mori Soñando
United States
About 2 hours using the app