Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

February 11, 2013

I was having difficulties installing the app so instead of spending all my time i contacted Yotpo and they quickly replied with help i needed. When I still struggled, they offered to install it myself and did so immediately! The app works and looks great!

croZZboZZ
February 18, 2013

Love this app, will definitely recommend this for your web site. I have never set a web site up before so was not really sure how to do it but with the support i received from Yotpo it was up and running perfectly in no time.

Rye Soap Kitchen
November 13, 2013

Love it. Great app, easy to use.

Amanda May Lingerie
Canada
February 14, 2022

So far, support was quick and efficient. The dashboard is pretty clear, may improve French translation

Oxysud
France
March 10, 2018

Yotpo is a fantastic app, very happy with it! Customers seem to like using the integrated questions sections a lot, the auto-promo on social is a great feature and the admin is easy to use and covers all I am after and more.

Great product! Super support and recommended!

Banbayudotcom
United Kingdom
September 1, 2020

Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!

Litto Store
United States
December 5, 2020

Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!

Good Williams
Canada
Yotpo replied December 6, 2020

Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!

April 28, 2020

This is a great app for anyone looking to add social validation to their site. Easy to set up and configure. The best part? Their customer service is amazing. Super fast and very helpful!

Pika Layers
Canada
April 2, 2020

Amazing app and amazing customer service! Highly recommended. Check out our website to see how it looks: www.seastraws.com.au

seastraws
Australia
October 4, 2022

Warly was very helpful in resolving our issue displaying the widget quickly. It's been a few weeks now, and I'm happy so far with the app!

Homewater US Sandbox
United States