Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

February 22, 2013

Easy install, looks pretty good on there too. I like it so far. I'll post back in a few days and let you know whats going on. Thanks guys!

SEI MOTORSPORTS
February 26, 2013

Love it so far!!! Super easy to install, looks great. I have already gotten reviews. My customers are happy to oblige because this app makes it so easy. And it posts automatically to my business facebook page which is great. And it's FREE?!?!!? Big thumbs up!

Dervish
February 11, 2013

I was having difficulties installing the app so instead of spending all my time i contacted Yotpo and they quickly replied with help i needed. When I still struggled, they offered to install it myself and did so immediately! The app works and looks great!

croZZboZZ
February 18, 2013

Love this app, will definitely recommend this for your web site. I have never set a web site up before so was not really sure how to do it but with the support i received from Yotpo it was up and running perfectly in no time.

Rye Soap Kitchen
April 28, 2020

This is a great app for anyone looking to add social validation to their site. Easy to set up and configure. The best part? Their customer service is amazing. Super fast and very helpful!

Pika Layers
Canada
April 2, 2020

Amazing app and amazing customer service! Highly recommended. Check out our website to see how it looks: www.seastraws.com.au

seastraws
Australia
September 1, 2020

Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!

Litto Store
United States
December 5, 2020

Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!

Good Williams
Canada
Yotpo replied December 6, 2020

Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!

Edited February 2, 2021

Customer service is very knowledgeable.Agents were able to help me troubleshoot and solve my problem

Silver Linings Bowtique
Canada
February 14, 2022

So far, support was quick and efficient. The dashboard is pretty clear, may improve French translation

Oxysud
France