Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited February 17, 2021

I just add the app to my shop. The installation was easy and I got help from a support agent called Manny who was really helpful.

Umbrella Amarela
Netherlands
About 2 hours using the app
May 20, 2021

Amazing!!! Their service is amazing. Sheen took the time out to ensure I got everything I requested and needed. I recommend them without reservation. Awesome service, from Sheen!!!

EMERGE
United States
About 2 hours using the app
December 7, 2022

Just getting set up with Yopto. So far service has been amazing with Joian. Looking forward to getting fully set up.

Mildan Market Inc.
Canada
About 2 hours using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

January 5, 2022

Allent M did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future. Many thanks!

IKURAM
United States
About 2 hours using the app
December 14, 2021

Radly was super helpful! Great app, with loads of customisation and decent price point too. Would recommend =)

Brass Knucks Apparel Co.
United Kingdom
About 2 hours using the app
October 5, 2023

customer service is great and app is very user friendly. lots of features even for the free plan.

Cherri
United States
About 2 hours using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

April 18, 2023

I struggled to get the app working the way i wanted to at first but Doner P really helped and its now working perfectly on our store :)

Birdie Barn
United Kingdom
About 2 hours using the app
August 8, 2022

Support is extremely responsive. I dealt with Simoun Francis, who was knowledgeable, kind, and prompt. A slight hiccup at first was dealt with in moments, versus hours. Exceptional.

Dakota Nutrition
United States
About 2 hours using the app
November 24, 2022

I just wanted a reviews page with a 'write a review' and for them to be displayed. I was struggling to set it up, but I contacted support via web chat and Albert was brilliant, got everything set up for me really quickly.

CODA CO.
United Kingdom
About 2 hours using the app
June 28, 2022

I've used this app on a number of stores and always have a great experience. Lemuel installed the widget for me quickly and was super helpful!

Rowdy Merch Co.
United States
About 2 hours using the app